Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Marco

Omaha ,NE

Summary

Hard worker with versatile experience in many fields who is ready to use my skills in another job force to make a difference.

Overview

3
3
years of professional experience

Work History

Shift Manager

Dairy Queen
01.2024 - Current

• Same tasks as was when I was a team member or fan captain, except with the responsibility of a manager.

• Regulating breaks/labor percentage during shift.

• Closing tasks such as counting products, and drawers, as well as taking deposits to bank on opening shifts.

Busser

Olive Garden
01.2024 - 07.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trash and table clothes to maintain fresh and clean atmosphere.
  • Stocked and cleaned back areas for the servers during open/close.

Line Cook

Olive Garden
07.2023 - 01.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Team Member

Dairy Queen
07.2021 - 12.2023

• Worked as a team member in many different positions such as, taking orders, working the register, and making ice cream/food.

• Worked to get items out efficiently and timely

• kept the environment clean doing regular cleaning.

• Promoted to Fan captain as well as trainer sometime during 2022, Fan captain was a position under manager that would work with customers complaints and help ensure shifts ran smoothly.

Education

Business Transfer - Business Management

Metropolitan Community College
Omaha, NE

Skills

    Communication

    Customer service

    Leadership

    Attention to detail

    Collaboration

Timeline

Shift Manager

Dairy Queen
01.2024 - Current

Busser

Olive Garden
01.2024 - 07.2024

Line Cook

Olive Garden
07.2023 - 01.2024

Team Member

Dairy Queen
07.2021 - 12.2023

Business Transfer - Business Management

Metropolitan Community College
Charles Marco