Charles Mcvicker
Morgantown
Summary
Proficient in physical security and loss prevention with a track record of reducing risks through strategic planning. A results-driven investigator dedicated to maintaining compliance and fostering effective communication within teams.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Surveillance Director
Nemacolin Woodlands Resort and Spa, Star, 4-Diamond Resort
Farmington, PA
11.2025 - Current
- Monitored surveillance systems to ensure safety and compliance across resort premises.
- Assisted in developing and implementing security protocols for guest safety and asset protection.
- Conducted routine inspections of security equipment and reported maintenance needs promptly.
- Collaborated with team members to enhance response strategies during emergency situations.
- Analyzed footage to identify suspicious behavior and supported investigations as needed.
Senior Investigator
West Virginia Human Rights Commission
Morgantown, WV
04.2024 - Current
- Conducted comprehensive investigations into discrimination complaints to ensure compliance with human rights laws.
- Analyzed evidence and documentation to support case findings and recommendations for resolution.
- Collaborated with community organizations to promote awareness of human rights issues and resources available.
- Developed training materials for staff on investigative procedures and legal standards related to human rights cases.
- Facilitated conflict resolution sessions between parties involved in complaints, fostering effective communication and understanding.
Senior Investigator
West Virginia Attorney General
Charleston, WV
01.2022 - 04.2024
- Planned and supervised surveillance operations.
- Evaluated existing investigative processes, recommending enhancements to improve efficiency and effectiveness in case management.
- Prepared detailed reports summarizing investigation outcomes, ensuring clarity and accuracy for stakeholders.
- Mentored junior investigators, providing guidance on best practices and procedural improvements.
- Resolved complex cases with diligent research, analysis, and collaborative problem-solving efforts.
- Ensured compliance with all federal, state, local laws/regulations during the course of conducting investigations.
- Managed a team of junior investigators, fostering professional growth and enhancing overall team performance.
Senior Investigator
West Virginia Lottery Commission
Charleston, WV
08.2010 - 01.2022
- Facilitated communication between our agency and external partners to build strong relationships for future collaboration.
- Evaluated existing investigative protocols for areas of improvement and implemented necessary changes accordingly.
- Streamlined case management for improved efficiency and faster resolution of cases.
- Served as a liaison between our agency and external partners, fostering strong relationships for future collaboration.
- Implemented state-of-the-art technology solutions to improve investigative capabilities and efficiency.
- Conducted investigations into Fraud, Internal Theft and Criminal complaints.
Director of Loss Prevention
Elder-Beerman- Bonton Stores
York, PA
01.2008 - 08.2010
- Developed and implemented loss prevention strategies to reduce shrinkage across all store locations.
- Analyzed inventory discrepancies to identify theft patterns and mitigate risks effectively.
- Led cross-functional teams to enhance compliance with safety and security protocols.
- Conducted training sessions for staff on loss prevention techniques and emergency response procedures.
- Collaborated with law enforcement agencies to investigate significant theft incidents and secure evidence.
- Led cross-functional teams in the development of company-wide best practices for asset protection and security measures.
District Loss Prevention Manager
Lowes Home Improvment
Pittsburgh, PA
06.2001 - 01.2008
- Developed and implemented loss prevention strategies to mitigate theft and fraud risks.
- Conducted comprehensive audits of store inventory and operational processes for compliance.
- Trained and mentored store personnel on loss prevention protocols and safety measures.
- Analyzed incident reports to identify trends and recommend actionable improvements.
Education
Bachelor of Science - Political Science And Government
San Diego State University
San Diego, CA06.1998
Skills
- CCTV monitoring
- Access control
- Incident response
- Threat assessment
- Alarm systems
- Crime prevention
- Security protocols
- Physical security
Certification
- First Aid Training
- CPR Training
- OSHA
- PA 235 Authorization
Timeline
Surveillance Director
Nemacolin Woodlands Resort and Spa, Star, 4-Diamond Resort
11.2025 - Current
Senior Investigator
West Virginia Human Rights Commission
04.2024 - Current
Senior Investigator
West Virginia Attorney General
01.2022 - 04.2024
Senior Investigator
West Virginia Lottery Commission
08.2010 - 01.2022
Director of Loss Prevention
Elder-Beerman- Bonton Stores
01.2008 - 08.2010
District Loss Prevention Manager
Lowes Home Improvment
06.2001 - 01.2008
Bachelor of Science - Political Science And Government
San Diego State University
Military
United States Navy
USS Durham (LKA 114) from 1986 to 1990.
Participated in Operation Desert Storm.