Overview
Work History
Education
Timeline
Generic

Charles Mefford

Overview

32
32
years of professional experience

Work History

Route Driver

Krispy Kreme Donuts #1057 And 1058
Austin, Texas
05.2019 - Current
  • Maintain accurate recordkeeping of mileage, stops, orders for daily routes using handheld device.
  • Drive truckloads to customer sites daily and complete proper paperwork.
  • Load donuts into to van and unloaded at customer site in alignment with established site procedures.
  • Collect payment from customers and provided receipts using handheld device.
  • Drive up to 250 miles daily using van vehicle to deliver donuts.
  • Review routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
  • Perform pre- and post-trip safety inspections on work vehicle to record and report any malfunctions.
  • Excellent attendance record.
  • Drive product to San Marcos store so that they had donuts ready for sale by 6AM.
  • Deliver supplies and donuts to San Marcos store twice a day.
  • Report any problems with delivery to management.

Delivery Driver

DoorDash/Lunchdrop/Favor/Shipt/Amazon Flex
Austin, Texas
05.2018 - Current
  • Pick up food, packages and other items for distribution to customers.
  • Communicate with customers via text message and occasional phone call.
  • Pay for orders using company-issued credit card.
  • Maintain excellent customer service.
  • Scan packages out of warehouse as well as when they are delivered to customers.
  • Meet hard and soft deadlines for delivery.
  • Keep track of mileage using Everlance app.

Canvasser

United Professional Organizers Union
Austin, TX
05.2018 - Current
  • Performed door-to-door canvassing for the Aurora Martinez-Jones for 459th District Judge campaign.
  • Canvassed for the John Bucy III for Texas State House of Representatives District 136 campaign.
  • Canvassed for Workers Defense Project to get people out to vote that don't normally vote in support of numerous candidates and ballot initiatives.
  • Canvassed for the Pio Renteria for District 3 Austin City Council runoff campaign.
  • Performed light data entry for the VAN system.
  • Phone banked for both Ms. Jones and Mr. Renteria.
  • Wrote press releases for the union after the May runoff elections.
  • Put up yard signs for Representative Bucy and Councilman Renteria.

Director of Creative Services (Owner)

Crystal Clear Social Media
11.2011 - Current
  • Offering social media and web design solutions designed to get you customers.
  • Offering full service web design, lead generation, graphic design, social media management and marketing and search engine optimization.
  • www.crystalclearsocialmedia.com .

Producer

iHeart Radio Total Traffic Division
San Antonio, TX
07.2002 - 04.2010
  • Primary responsibilities included gathering traffic data for the San Antonio cluster of radio stations for iHeartRadio, our traffic anchors and navigational systems.
  • Reported live on the air on traffic conditions for the cluster.
  • Rebuilt databases for our traffic application.
  • Came up with innovative solutions for better traffic reporting.
  • Produced reports for both the San Antonio and Austin markets.
  • Kept up with real time traffic conditions.
  • Wrote procedures and various documents for the San Antonio and Austin markets and created an online database for those documents.

Pizza Delivery Driver

Papa John's Pizza
Austin, Texas
07.1996 - 06.2002
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Took phone calls and entered customer orders in the computer.
  • Ran errands to local grocery stores and other places at the direction of the store manager.
  • Collected payment from customers.
  • Occasionally made the daily bank deposit.
  • Performed prep work during down times.

Delivery Driver

Apple Annie's
Austin, TX
06.1995 - 05.1996
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Delivered large catering orders in personal vehicle to clients all over Austin during lunch time.
  • Helped put together large catering orders.
  • Delivered food on tight schedules to meet customer targets.

Producer/News Anchor and Reporter

Metro Networks
Austin, TX
05.1995 - 08.2001
  • Primary responsibilities included gathering traffic data for the Austin market cluster of radio stations for Metro Networks, our traffic anchors and navigational systems.
  • Reported on live on air traffic conditions for the cluster.
  • Rebuilt databases for our traffic application.
  • Kept up with real time traffic conditions by listening to scanners and talking to regional emergency service agencies.
  • Reported on traffic from our airplane.
  • Gathered and reported live on air, a two minute newscast that aired at the top of the hour for affiliate KIXL.
  • Served as a liaison for Metro at the Austin Police Department and reported back on traffic accidents in the days before you could link to that information online.
  • Gave traffic reports to subscribers who dialed a phone number to access such information.

Assistant Manager

Payless And Quix Convenience Stores
San Marcos, TX
10.1992 - 05.1995
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Enforced company policies and procedures to strengthen operational standards for the store.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Performed daily close to reconcile sales, money accuracy and vendor transactions.
  • Assisted customers with finding items they wanted and any questions they may have.
  • Performed money transactions with customers.
  • Responsible for money on my shift.
  • Performed daily cleaning duties as assigned.

Education

B.A - Broadcast Journalism

Texas State University
1990

diploma -

1985

Timeline

Route Driver

Krispy Kreme Donuts #1057 And 1058
05.2019 - Current

Delivery Driver

DoorDash/Lunchdrop/Favor/Shipt/Amazon Flex
05.2018 - Current

Canvasser

United Professional Organizers Union
05.2018 - Current

Director of Creative Services (Owner)

Crystal Clear Social Media
11.2011 - Current

Producer

iHeart Radio Total Traffic Division
07.2002 - 04.2010

Pizza Delivery Driver

Papa John's Pizza
07.1996 - 06.2002

Delivery Driver

Apple Annie's
06.1995 - 05.1996

Producer/News Anchor and Reporter

Metro Networks
05.1995 - 08.2001

Assistant Manager

Payless And Quix Convenience Stores
10.1992 - 05.1995

B.A - Broadcast Journalism

Texas State University

diploma -

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Charles Mefford