Charles Milam

Maintained high levels of alertness throughout shifts.

Provided friendly and professional assistance to employees, visitors and customers.

Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Verified photo IDs

Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Documented security-related situations and submitted in-depth reports to upper management

Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Completed transactions in an efficient manner while providing excellent customer service.

Maintained knowledge of sales and promotions, return policies and security practices.

Promoted special offers and discounts to encourage additional purchases.

Stocked shelves with merchandise according to company standards.

Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Handled customer complaints in a professional manner.

Organized displays to attract customers and promote sales.