Charles Millar
Santa Clarita,CA
Summary
Dynamic leader with extensive experience at Turf the Earth, adept in project management and relationship building. Excelled in enhancing customer satisfaction, driving business growth, and leading teams to success. Achieved significant profit margins through strategic planning, sales through customer service and budget control. Skilled in fostering client loyalty and executing profitable projects.
Overview
11
11
years of professional experience
Work History
Project Manager
Turf the Earth
01.2014 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed accounts to retain existing relationships and grow share of business.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Sales Manager
Turf the Earth
01.2014 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed accounts to retain existing relationships and grow share of business.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Entrepreneur
Turf the Earth
01.2014 - Current
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Diploma -
William S. Hart High School
Newhall, CAAssociates Degree - Sociology
College of The Canyons
Valencia, CA05.2012
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Customer Relations
- Budgeting and forecasting
- Budget Control
- Relationship Building
Timeline
Project Manager
Turf the Earth
01.2014 - Current
Sales Manager
Turf the Earth
01.2014 - Current
Entrepreneur
Turf the Earth
01.2014 - Current
Diploma -
William S. Hart High School
Associates Degree - Sociology
College of The Canyons
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