Summary
Overview
Work History
Education
Skills
Timeline
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Charles Miller

Horseheads,NY

Summary

I always try my hardest to go above and beyond. I am a natural leader who seeks the best for my team and the overall goal. I have a proven track record of resolving issues and complaints . I enjoy responsibility, and work well under pressure and in teams.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Walmart
08.2021 - Current
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Managed up to 20 cashiers and other associates at a time.

Cashier

Walmart
08.2020 - 08.2021
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Business Administration

SUNY, Geneseo
Geneseo, NY
05-2025

Associate of Arts - Humanities And Social Sciences

Corning Community College
Corning, NY
05-2023

High School Diploma -

Horseheads High School
Horseheads, NY
06-2021

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution

Timeline

Customer Service Representative

Walmart
08.2021 - Current

Cashier

Walmart
08.2020 - 08.2021

Bachelor of Science - Business Administration

SUNY, Geneseo

Associate of Arts - Humanities And Social Sciences

Corning Community College

High School Diploma -

Horseheads High School

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Charles Miller