Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Miller

Vonore,TN

Summary

Accomplished Knox County Sheriff's Department Lieutenant with a proven track record in frontline leadership and crisis management. Expert in public safety, skilled in firearms proficiency, and recognized for exceptional compassion towards staff. Demonstrated success in enhancing security personnel performance and conducting thorough investigations. Adept at crisis intervention and certified in first aid, consistently prioritizes community and team safety.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Knox County Sheriff's Office Lieutenant /Shift Commander

Knox County Sheriff's Department
06.2013 - 08.2024
  • Investigated crimes, interviewed witnesses, and victims and gathered physical evidence and preserves for court.
  • Prepared, processed, and transmitted various reports.
  • Served as witness in court and provided evidence as required.
  • Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
  • Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
  • Responsible for supervising all three shifts, covering any shift as a front-line supervisor with
    little notice, and supervising critical incidents.
  • Interim IRC Director in their absence during FMLA.

Education

Criminal Justice - Criminal Justice

University of Tennessee
Knoxville, TN
09-2013

Skills

  • Frontline Leadership Course
  • Crisis Intervention Course
  • Counterfeit Identification Course
  • Accommodation for compassion towards staff
  • Firearms proficiency
  • Public safety
  • De escalation tactics
  • Crisis management
  • Report prep
  • First aid certified

Certification

NCIC certifications

SOR operations Course

Taser instructor certification course

Timeline

Knox County Sheriff's Office Lieutenant /Shift Commander

Knox County Sheriff's Department
06.2013 - 08.2024

NCIC certifications

SOR operations Course

Taser instructor certification course

Criminal Justice - Criminal Justice

University of Tennessee
Charles Miller