Rick Moore
Columbia,MO
Summary
Dedicated Electronics and Systems Infrastructure Specialist with over 20 years of experience supporting mission-critical control, server, and networked environments. Proven ability to manage complex systems across high-security operations, troubleshoot Tier-3 level issues, and ensure maximum uptime and compliance. Skilled in Windows Server administration, VMware virtualization, Citrix environments, and secure system integrations. Holds degrees in Business & Information Technology and Electronics Engineering Technology, combining hands-on technical expertise with strategic system management.
Results-driven Maintenance Supervisor with extensive experience in managing electronic and IT-integrated systems. Skilled in vendor coordination and leading system integration projects, ensuring compliance with safety and cybersecurity standards while enhancing operational efficiency.
Accomplished Maintenance Supervisor with expertise in Windows Server Administration, VMware management, and Tier-3 incident resolution. Proven track record in disaster recovery and cybersecurity compliance, achieving a 40% reduction in system failures.
Overview
26
26
years of professional experience
Work History
Maintenance Supervisor I (Electronics)
Missouri Department of Corrections
Jefferson City
01.2013 - Current
- Oversee all electronic and IT-integrated systems including PLC-based door controls, security electronics, CCTV, and networked alarm infrastructure.
- Serve as the technical escalation point for advanced system issues, coordinating with vendors and internal IT teams.
- Manage preventive maintenance schedules, hardware upgrades, and documentation for hundreds of system nodes.
- Implement redundancy and monitoring methods similar to enterprise server management, achieving 40% reduction in failures.
- Lead system integration projects ensuring alignment with safety, operational, and cybersecurity standards.
- Jefferson City Correctional Center
Electronics & Network Technician
Koestner Office Products / Carousel International
01.2000 - 01.2013
- Installed and serviced digital networked office systems, embedded controllers, and Windows-based utilities.
- Performed configuration, firmware updates, and IT integration for commercial clients.
- Developed strong skills in hardware-software interfacing and documentation - foundation for later IT infrastructure roles.
Education
Bachelor of Science - Business and Information Technology
Colorado Technical University
Associate of Applied Science - Electronics Engineering Technology
State Technical College of Missouri
LinnSkills
- Windows Server Configuration & Administration
- VMware & Virtual Machine Management
- Citrix CVAD Support & Troubleshooting
- Tier-3 Incident Escalation & Root-Cause Analysis
- Networked Systems / LAN-WAN Infrastructure
- PLC Logic Controls & Automation Systems
- Cybersecurity & Compliance Best Practices
- Disaster Recovery & System Redundancy
- Documentation & Technical Communication
- Leadership & Vendor Coordination
- Windows Server 2012-2022
- VMware Workstation & ESXi
- Citrix CVAD
- Active Directory
- PowerShell
- Network Configuration
- PLC (Allen-Bradley, Siemens)
- AutoCAD Electrical
- SQL Basics
- Cybersecurity Protocols
- CMMS Maintenance Systems
Timeline
Maintenance Supervisor I (Electronics)
Missouri Department of Corrections
01.2013 - Current
Electronics & Network Technician
Koestner Office Products / Carousel International
01.2000 - 01.2013
Bachelor of Science - Business and Information Technology
Colorado Technical University
Associate of Applied Science - Electronics Engineering Technology
State Technical College of Missouri