Charles Morgan
Canfield,OH
Summary
A dynamic leader who quickly earns the trust and loyalty of the team. A gifted speaker, able to communicate with individuals and groups at all levels. A strategic team builder creating a collaborative environment where new ideas are born. An innovative technology leader, applying creative solutions to business challenges to address business objectives and drive sales, avoid costs and improve service. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
11
11
years of professional experience
Work History
Project Manager
PNC
03.2020 - 08.2023
- Led a project to implement a third-party application focused on data analytics as it related to The Bank’s portfolio, managing risk and allowing The Bank to determine potential future values based on interest rate fluctuations and other factors
- Led a project to remediate an MRA (Matter Requiring Attention) from the OCC (Office of the Comptroller of Currency) and implemented a new change management policy
- Using Agile Methodology managed the ongoing enhancements of production applications
- Managed the risk scoring and onboarding of offshore resources to enable qualified individuals to work from home because of Covid-19.
Project Manager
LWCC
10.2018 - 03.2020
- Managed ERP implementation, implemented new application, Reworked $20M business process
- Produced Status, Change and Risk reports updating customers and stakeholders on progress and roadblocks
- Maintained Quality Assurance with detailed Issue logs
- Established and oversaw synchronized, cohesive team by inspiring confidence and offering guidance
- Managed cloud migration project.
Project Manager
THE AMYNTA GROUP
05.2018 - 07.2018
- Managed the divestiture of IT resources and support for The Amynta Group
- Established detailed project plan to reconfigure the infrastructure in 17 remote offices in 9 months
- Initiated primary tasks including circuit orders, Microsoft Enterprise Agreements, scopes of work for 3rd party vendors and completing minor divestiture requirements such as establishing new mobile device contracts and a new conferencing solution
- Migrated all on premise IT services to a Microsoft Azure cloud environment and implemented Office 365
- Implemented project methodologies including cross-functional team meetings, sub-task tracking procedures and other weekly communication and reporting.
Project Manager
PCFS SOLUTIONS
06.2017 - 01.2018
- Managed all aspects of customer experience post-sales including product delivery, Infrastructure requirements, implementation, support, training, custom developments and enhancements in an Agile development environment
- Reduced implementation time from 3-6 months to 3-6 weeks
- Coordinated software releases by prioritizing customer requests
- Developed long-term business strategy by using customer feedback to identify necessary process improvements.
Project Manager
AUTO CLUB OF SOUTHERN CALIFORNIA
11.2016 - 01.2017
- Managed the implementation of new infrastructure to support a new customer facing business critical application
- Implemented rapid response solution for over 200 remote locations
- Worked with cross-functional teams including servers, networking, storage, DBAs, and business units.
Project Manager
JACOBS ENGINEERING
07.2012 - 10.2016
- Managed a wide variety of hardware and software projects
- Managed relocation of primary data center to out-of-state collocation facility with 6-month deadline and $6M budget, affecting all enterprise applications and over 70,000 users
- Planned and implemented new infrastructure including networking, servers and storage
- Implemented new load balancing infrastructure
- Planned, coordinated and completed extensive testing for business-critical systems
- Managed implementation of Oracle modules to improve business efficiencies and stabilize Oracle Financial and timekeeping systems to provide business continuity
- Remediated SOX discrepancies discovered by internal audit
- Managed cross-functional teams while maintaining Business as Usual (BAU)
- Directed efforts of remote employees located world-wide, as well as offshore, outsourced resources
- Mentored and guided other Project Managers to assist them in their growth and successful completion of their projects.
Education
Bachelor of Science - Information Technology
Capella University
Minneapolis, MN12.2024
Skills
- Project Management
- IT Leadership
- IT Management
- Schedule Management
- Vendor Sourcing
- Technical Support
- Data Analysis
- Project Planning
- Strategic Planning
- Risk Management
- Cost Control
- Project Planning and Development
Timeline
Project Manager
PNC
03.2020 - 08.2023
Project Manager
LWCC
10.2018 - 03.2020
Project Manager
THE AMYNTA GROUP
05.2018 - 07.2018
Project Manager
PCFS SOLUTIONS
06.2017 - 01.2018
Project Manager
AUTO CLUB OF SOUTHERN CALIFORNIA
11.2016 - 01.2017
Project Manager
JACOBS ENGINEERING
07.2012 - 10.2016
Bachelor of Science - Information Technology
Capella University
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