Charles Mwinamo
Waxahachie,TX
Summary
Experienced web services professional with a track record at FINRA, excelling in UX design, Scrum, and content strategy. Proven success in managing daily operations, leading redesign initiatives, and implementing effective content strategies for high-traffic websites.
Overview
10
10
years of professional experience
Work History
Web Services Manager
FINRA
08.2023 - Current
- Collaborate with stakeholders to design, develop, and maintain web content for FINRA.org, IARD, and FINRAnet (Intranet site).
- Apply expertise in UX design, Scrum, and design thinking to contribute as a strategic partner in establishing aligned systems and governance structures for FINRA's communications department goals and content strategy.
- Conceived and built optimized landing pages using SharePoint for for different departments personalized departmental sites and our Intranet site.
Associate Manager - Web Services
FINRA
01.2017 - 08.2023
- Orchestrated day-to-day operations and maintenance for FINRA's external websites and Intranet site, ensuring content alignment with organizational communication, digital, and content strategy.
- Led UX initiatives for the re-design of key sections on FINRA.org, including the Securities Industry Essentials® (SIE®) Exam students page, Internships page, and Manage Your Securities Industry Career section.
- Spearheaded the design and implementation of 10 Employee Resource Group (ERG) SharePoint sites, providing tailored layouts and guiding the adoption of effective content strategies for each ERG.
- Integral member of the team that successfully re-designed, implemented, and launched the Intranet site FINRAnet.
- Collaborated with the internal communications team to establish a governance structure aligned with communication and content strategy.
- Oversaw training and onboarding process for all newly hired employees within the Web Services department.
Principal Internet Analyst
FINRA
12.2013 - 01.2017
- Managed daily operations and maintenance for high-traffic FINRA websites, playing a key role in redesigning and launching FINRA.org.
- Led content migration efforts during the adoption of Drupal as the content management system.
Education
Bachelor of Science - Information Technology
University of The District of Columbia
Washington, DC05.2010
Skills
- User experience design
- Content management - SharePoint, Drupal
- Adobe Creative Suite - Adobe XD, Photoshop
- Agile Workflow
- Front-End Skills: HTML, CSS
- Software Development Tools: JIRA, Confluence
Timeline
Web Services Manager
FINRA
08.2023 - Current
Associate Manager - Web Services
FINRA
01.2017 - 08.2023
Principal Internet Analyst
FINRA
12.2013 - 01.2017
Bachelor of Science - Information Technology
University of The District of Columbia
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