Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Charles Nichols

Tacoma,WA

Summary

A highly motivated, results-oriented IT Program and Project Management Professional with years of dedicated experience in performance and operations management, procurement and quality, and a demonstrated affinity for team leadership. Proven capability in negotiating multiple, concurrent IT projects from concept to delivery. Possesses sweeping technical experience managing software and hardware contingencies, and an ability to work within a multi-disciplinary team. A proficient problem solver with an aptitude for innovation and solutions development. Communicative and personable, a technology evangelist who clearly and persuasively describes the benefits of various technologies articulately and accessibly. Will benefit top organization by combining technical, management and leadership skills to drive productivity and savings. Eagerly assumes intellectually challenging roles and problems with a commensurate resolve to achieve results. Results-driven and collaborative it project manager offering several years' experience in managing assets, mitigating risks and overseeing projects. Creative and focused with the dedication and fortitude to deliver exceptional and efficient work. Bringing an excellent attention to detail, organized nature and dedication to continuous process improvement.

Overview

25
25
years of professional experience

Work History

IT Project Manager

HILLSBOROUGH COUNTY
Tampa, FL
05.2023 - 05.2024
  • Responsibilities included: preparing monthly project reports for upper management, tracking third party hours, tracking project schedules and progress using MS Project and DevOps, hold weekly project meetings using Microsoft Teams to ensure the project team and key stakeholders are aware and up to date on project schedules, issues, milestones and open action items
  • Work with the project team and key stakeholders to identify internal and external project risks.

Agile Scrum Master and Project Manager

APEX SYSTEMS, INC.
Glen Allen, VA
06.2018 - 05.2021
  • Responsibilities included: Managing several projects, coaching scrum team members, Product Owner (PO) and key business stakeholders in Agile Methodology, removing team roadblocks, collaboration with PO, facilitate backlog story refinement to the definition of ready so stories can be put into sprints, developed and helped scrum teams become self-organizing
  • Used JIRA software to manage projects and create custom dashboards for management KPIs and used Microsoft Project to create custom dashboards on hybrid projects for key stakeholders.

IT Program & Project Manager (PMP)

JABIL INC.
St. Petersburg, FL
10.1999 - 03.2018
  • Responsibilities included: understanding of Jabil’s supply chain procedures and processes, setting up projects and aligning resources, sizing projects and their budgets, analyzing product requests with business contacts to make sure we are not duplicating applications and providing written and oral reports regarding projects’ overall health to project stakeholders and sponsors
  • Implemented an auditable purchase order terms and conditions splash page requiring suppliers to indicate they have reviewed the terms and conditions before entering our Supply Network Collaboration (SNC) application
  • Have implemented SAP ECC within Jabil’s production facilities
  • Responsible for enhancing Jabil’s legacy system known as Supplier Information System (SIS) to meet customer requirements in the area of supplier managed inventory
  • Created new reports to help Jabil and its suppliers to quickly analyze and act upon data to ensure material availability
  • Responsible for replacing procurement’s SIS system with SNC and subsequent roll-out to our suppliers and Jabil sites around the world using Agile methodology
  • Utilized Agile methodology while the Project Manager on a quick proof of concept for business and IT regarding a new strategic application known as Procurement Market Intelligence
  • Lead a project team on moving the Procurement Market Intelligence application from proof of concept to production
  • Used Agile project methodology while the Project Manager on a strategic project where Jabil IT competed with IBM on the development of dashboards with both structured and unstructured data.

Global Operations Materials Lead Auditor

JABIL INC.
St. Petersburg, FL
06.2002 - 07.2007
  • Created a global materials audit used at all 33 Jabil manufacturing sites around the world with revenue exceeding $10 billion
  • Responsible for traveling to all Jabil sites for the purpose of auditing in the areas of materials’ (planning, purchasing and inventory control) policies and procedures, training, execution of processes, early warning systems, communication (at the work cell and management level), best practices and RoHS compliance
  • Assess site’s tool set and use of tools (SAP, SIS, JIS, Rapid Response, and SAT)
  • Assess the financial well-being of facilities by utilizing Jabil-established metrics, various SAP reports, and financial reports supplied by the finance department
  • Assess leadership capabilities of operation managers and their functional staff, using various objective and subjective elements
  • Created standardized global materials procedures to enhance Jabil’s world-wide practices
  • Created a “one stop” supply chain cookbook for all sites to implement to ensure enhanced supply chain activities and practices
  • Helped to create a global database containing “best practices,” from global audits, for the sites to use
  • Helped our Memphis site implement Kanban and min-max systems with local suppliers.

Buyer/Planner

JABIL, INC
Saint Petersburg, FL
10.1999 - 06.2002

Education

Bachelor’s in Business Administration -

University of North Dakota

Toastmasters International, Competent Communication -

Project Management Professional (PMP) -

Jabil Agile Certification -

Skills

  • Innovative Leadership
  • Coaching for Improvement
  • Performance Management
  • Stakeholder Management
  • Strategic Planning, Budgeting, & Training
  • Problem Management
  • Project Management
  • Process Improvement
  • Price Negotiating
  • Agile and Waterfall Project Methodology

Personal Information

Title: IT Program & Project Management Professional

References

References available upon request.

Timeline

IT Project Manager

HILLSBOROUGH COUNTY
05.2023 - 05.2024

Agile Scrum Master and Project Manager

APEX SYSTEMS, INC.
06.2018 - 05.2021

Global Operations Materials Lead Auditor

JABIL INC.
06.2002 - 07.2007

IT Program & Project Manager (PMP)

JABIL INC.
10.1999 - 03.2018

Buyer/Planner

JABIL, INC
10.1999 - 06.2002

Bachelor’s in Business Administration -

University of North Dakota

Toastmasters International, Competent Communication -

Project Management Professional (PMP) -

Jabil Agile Certification -

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Charles Nichols