Martha Turner
Georgetown,TX
Summary
Nurse Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of healthcare operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Manager, Heart and Vascular
St. David’s North Austin Medical Center
07.2023 - Current
- Direct management of clinical operations of Cath Lab, Cardiac Sonography, and EKG departments
- Improvement of patient experience and employee engagement scores
- Implementation of Cath Lab pre-procedural processes
- Development and execution of STEMI protocol
- Implementation of educational opportunities for team members
- Mitigation of contract labor usage
- Effective use of resources to maintain productivity target
- Implementation of AMP tracers in preparation for Joint Commission
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities..
- Achieved departmental goals by developing and executing strategic plans and performance metrics..
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager of Patient Care, Electrophysiology/ Non-Invasive Cardiology
Northwell Health Lenox Hill Hospital
01.2022 - 07.2023
- Direct management of clinical operations of EP, EKG, Nuclear Cardiology, Cardiac Sonography, and TEE departments
- Implementation of data management system for structured report generation of electronic medical records
- Development and execution of multiple performance improvement initiatives
- Implementation of employee career development and education
- Charge capture of processes to improve revenue and usage
- Management of operational capital budget
- Implementation of employee recruitment and retention
- Optimization of interdisciplinary rounds to improve patient throughput within the Cardiology continuum
- Launcher of Magnet designation projects
- Management of employee and outpatient schedules
- Resource and medical equipment management, maintenance of multiple data bases
- Optimization of patient/family care experience
- Execution of team building and quality models
- Implementation of JCAHO regulatory requirements
Registered Nurse/Arrhythmia Services
Northwell Health Huntington Hospital
10.2020 - 01.2022
- Conducted pre-procedural assessments and post-procedural recovery of patients
- Collaborated intra-procedurally with electrophysiologists and cardiologists in cardiac invasive, non-invasive, research studies, and patient education
- Collaborated as a Magnet champion for the Magnet program
- Maintained a leadership role as a charge nurse for the Electrophysiology department
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Cardiovascular Invasive Specialist
New York Presbyterian Queens
12.2018 - 10.2020
- Conducted pre-procedural assessments and post-procedural recovery of patients/caregivers
- Collaborated with interventional cardiologists in cardiac catheterizations, non-invasive, electrophysiology, neurological and vascular procedures
- Performed full intensive care of SARS-CoV 2 patients
- Maintained a leadership role as a charge nurse for the department
- Reduced procedure times by effectively managing catheterization lab equipment and resources.
- Improved patient outcomes by collaborating in diagnostic and interventional cardiovascular procedures with precision and care.
- Supported continued professional development through training sessions on new technologies or techniques in the field of cardiovascular invasive procedures.
- Ensured smooth operations by adhering to strict safety protocols.
Clinical Documentation Improvement Specialist
Northwell Health
02.2017 - 12.2018
- Conducted chart reviews
- Queried and educated medical providers
- Completed DRG database and documentation
- Knowledge of Medicare and APR requirements
- Reduced errors in documentation by conducting thorough audits and providing corrective actions.
- Served as a key liaison between departments, facilitating the sharing of essential information for successful project completion.
Registered Nurse- Cardiology/EPS
Northwell Health North Shore University Hospital
07.2008 - 01.2017
- Collaborated with electrophysiologists and interventional cardiologists during cardiac ablations and device implants
- Assessed and educated patients and their caregivers pre, intra, and post-operatively during their admission and outpatient visits
- Performed education as a Diabetic Champion in the Echocardiography, Cardiac Catheterization and EP departments
- Clinical Ladder III
- Maintained a leadership role as a charge nurse for the Electrophysiology department
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse-Cardio-Thoracic Intensive Care Unit
Meridian Health Jersey Shore University Medical Center
09.2006 - 11.2007
- Executed immediate recovery of cardiac surgery patients
- Clinical Ladder III
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Nurse extern/Registered Nurse – Critical Care/Medical-Surgical Intensive Care Unit
Meridian Health Medical Center of Ocean County
08.1999 - 09.2006
- Performed all aspects of patient care including assessments, care plan development, and patient teaching, assisted in clinical procedures including insertion of invasive lines and procedures
- Restraints Committee Chair
Education
MS - Nursing Administration
Empire State University
Saratoga Springs, NYBS - Nursing
Kean University
Union, NJAAS - Nursing
Ocean County College
Toms River, NJSkills
- Cardiology
- Collaborative leadership
- Innovative leadership
- Culture of care
- Strategic planning
- Human relations
- Team building
- Leadership
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Performance Management
- Staff Development
- Policy Implementation
Certification
- Critical Care Registered Nurse (CCRN)
American Association of Critical-Care Nurses
- Basic Life Support for the Health Care Provider (BLS) American Heart Association.
- Advanced Cardiovascular Life Support (ACLS)
American Heart Association.
- New York- Registered Nurse 594429-01
- Texas-Registered Nurse 1125131
Affiliations
- AACN
Languages
Spanish
Native or Bilingual
Timeline
Manager, Heart and Vascular
St. David’s North Austin Medical Center
07.2023 - Current
Manager of Patient Care, Electrophysiology/ Non-Invasive Cardiology
Northwell Health Lenox Hill Hospital
01.2022 - 07.2023
Registered Nurse/Arrhythmia Services
Northwell Health Huntington Hospital
10.2020 - 01.2022
Cardiovascular Invasive Specialist
New York Presbyterian Queens
12.2018 - 10.2020
Clinical Documentation Improvement Specialist
Northwell Health
02.2017 - 12.2018
Registered Nurse- Cardiology/EPS
Northwell Health North Shore University Hospital
07.2008 - 01.2017
Registered Nurse-Cardio-Thoracic Intensive Care Unit
Meridian Health Jersey Shore University Medical Center
09.2006 - 11.2007
Nurse extern/Registered Nurse – Critical Care/Medical-Surgical Intensive Care Unit
Meridian Health Medical Center of Ocean County
08.1999 - 09.2006
BS - Nursing
Kean University
AAS - Nursing
Ocean County College
- Critical Care Registered Nurse (CCRN)
American Association of Critical-Care Nurses
- Basic Life Support for the Health Care Provider (BLS) American Heart Association.
- Advanced Cardiovascular Life Support (ACLS)
American Heart Association.
- New York- Registered Nurse 594429-01
- Texas-Registered Nurse 1125131
MS - Nursing Administration
Empire State University
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