Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Onukwube

STAFFORD

Summary

Dedicated mental health professional with extensive experience in therapeutic support and patient care, adept at utilizing crisis intervention techniques to effectively address and manage diverse patient needs. Strong foundation in therapeutic communication ensures a supportive and empathetic approach to mental health care. Proven track record in patient assessment and the development of personalized care plans, emphasizing team collaboration and adaptability to evolving situations. Recognized for dependability and a deep understanding of mental health conditions, consistently applying effective communication strategies to enhance patient outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Westpark Springs Hospital
09.2024 - 07.2025
  • Participate in mental health therapy sessions
  • Perform mental health assessments
  • Help with basic physical care, hygiene, and cleaning as needed
  • Ensure the safety of those actively in a mental health crisis
  • Take vital signs
  • Observe patients for response to therapy and treatment
  • Report changes in patient status and behavior to nursing and medical staff
  • Provide emotional and psychological support and safety to patients
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.

Patient Care Technician

Synergy Healthcare Services
01.2019 - 12.2024
  • Assisted disabled clients in any way necessary to facilitate independence and well-being
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
  • Encouraged patients to participate in safe physical activity to help boost their ability
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Took additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Cleaner

Amenity Global LLC
03.2018 - 04.2020
  • We have provided high-quality commercial and Residential cleaning services to our customers.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Education

High School Certificate -

Kabe College
06.2002

GED -

GED (online Course)
Houston, TX
07-2025

Skills

  • Good verbal and written communication skills
  • Time management skills
  • Ability to work on-call or as needed
  • Lifts to 75 pounds
  • Global positioning systems (GPS)
  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Behavior management
  • Patient assessment
  • Attention-deficit hyperactivity disorder strategies
  • Surveillance techniques
  • CPR expertise
  • First aid proficiency
  • Cardiac arrest management
  • Injury prevention
  • Adult life support
  • BLS certificate
  • CPR certificate

Certification

BLS certificate

CPR certificate

GED certificate

Timeline

Mental Health Technician

Westpark Springs Hospital
09.2024 - 07.2025

Patient Care Technician

Synergy Healthcare Services
01.2019 - 12.2024

Cleaner

Amenity Global LLC
03.2018 - 04.2020

High School Certificate -

Kabe College

GED -

GED (online Course)