Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charles Ottinot Jr.

Summary

Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented Tax Preparer with 3+ years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships. Forward-thinking Operations Specialist bringing 3+ years of expertise in sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Word and Excel.

Overview

5
5
years of professional experience

Work History

Operations Intern

InterMiami CF
08.2023 - Current
  • Increased operational efficiency by streamlining processes and implementing innovative solutions.
  • Assisted in the development of new strategies for improving overall organizational performance.
  • Assist with stadium and training facility set up and breakdown as well as facility upkeep
  • Enhanced operational efficiency through thorough analysis of company procedures and suggesting improvements.
  • Participated in project management activities, assisting in the planning, execution, and monitoring of key initiatives.

Tax Preparer Assistant

Dan And Baton Multi Services
04.2020 - Current
  • Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
  • Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
  • Streamlined the data entry process for tax documents, resulting in faster turnaround times for clients.
  • Improved overall office efficiency by maintaining digital client records and updating tax software regularly.

Team Leader

Levy
01.2020 - Current
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Built strong relationships with customers through positive attitude and attentive response.

Team Associate

Aeropostale
01.2019 - 08.2021
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Enhanced team productivity by streamlining communication and implementing efficient task management systems.
  • Developed strong relationships with clients, resulting in repeat business and increased referrals.
  • Optimized workflow processes for improved efficiency and reduced operational costs.
  • Tasked and entrusted to work with a group under supervision while handling all customer needs

Education

High School Diploma -

Plantation High
Plantation, FL
06.2021

Bachelor of Arts - Business Administration And Management

Barry University
Miami, FL
05.2025

Associate of Arts - Sport And Fitness Management

Broward College
Fort Lauderdale, FL
05.2024

Bachelor of Arts - Business Administration And Management

Florida International University
Miami, FL
12.2025

Skills

  • Software Expertise
  • Data Entry & Documentation
  • Project Management
  • Time Management
  • Customer Service
  • Team Communication & Supervisor
  • Client Service & Relationship Building
  • Problem-Solving
  • Cash Handling
  • Technical Support
  • Health and Safety Management
  • Organization

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Operations Intern

InterMiami CF
08.2023 - Current

Tax Preparer Assistant

Dan And Baton Multi Services
04.2020 - Current

Team Leader

Levy
01.2020 - Current

Team Associate

Aeropostale
01.2019 - 08.2021

High School Diploma -

Plantation High

Bachelor of Arts - Business Administration And Management

Barry University

Associate of Arts - Sport And Fitness Management

Broward College

Bachelor of Arts - Business Administration And Management

Florida International University
Charles Ottinot Jr.