Charles Patterson

• Implemented efficient reconditioning processes that reduced turnaround time on incoming vehicles while maintaining high-quality standards.
• Analyzed market trends and adjusted inventory accordingly, maximizing profit potential and minimizing aged inventory risks.
• Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
• Maintained operations in accordance with used car sales laws.

Managed sales and wholesale operations.

Managed retail and wholesale inventory across multiple stores.

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

Enhanced customer satisfaction by providing excellent service.