Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Patterson

Memphis,TN

Summary

Results-driven Quality Engineering Supervisor at Canopy Hilton Hotel with expertise in quality management systems and control plan development. Successfully led Lean Manufacturing initiatives, enhancing product quality while minimizing waste. Strong communicator adept at aligning cross-functional teams with quality objectives, ensuring accuracy in documentation and engineering change management.

Overview

34
34
years of professional experience

Work History

Quality Engineering Supervisor

Canopy Hilton Hotel
04.2023 - Current
  • Collaborated with cross-functional teams to ensure consistent adherence to quality standards throughout the manufacturing process.
  • Participated in Lean Manufacturing initiatives aimed at reducing waste within operations while maintaining high levels of product quality.
  • Reviewed technical documentation for accuracy and completeness, minimizing errors in specifications or design plans that could impact product quality.
  • Served as a liaison between the Quality Engineering department and other internal teams to align company-wide objectives with quality-driven goals.

Engineering

Western Hotel
10.2020 - 04.2023
  • Provided engineering analysis and services required by clients.
  • Made technical decisions and engineering judgments within established parameters.

Maintain the upkeep of the building

Floor Technician

University of Memphis
10.2012 - 10.2020
  • Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
  • Used [Type] equipment to clean and maintain hardwood, ceramic, and laminate floors.
  • Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
  • Quietly waxed, buffed and vacuumed floors in [Type] organization.

Material Handler

FedEx
11.2014 - 01.2017
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.

Custodian Worker

Memphis City Schools
08.1991 - 10.2012
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.

Education

High School Diploma -

Carver High School
159 Pennsylvania St
05-1985

Skills

  • Control plan development
  • Quality risk assessment
  • Engineering change management
  • Quality management system
  • Quality documentation
  • Documentation and reporting

Timeline

Quality Engineering Supervisor

Canopy Hilton Hotel
04.2023 - Current

Engineering

Western Hotel
10.2020 - 04.2023

Material Handler

FedEx
11.2014 - 01.2017

Floor Technician

University of Memphis
10.2012 - 10.2020

Custodian Worker

Memphis City Schools
08.1991 - 10.2012

High School Diploma -

Carver High School
Charles Patterson