Jacqualine Thompson
Jonesboro,GA
Summary
Achievement driven, results oriented, and in direct pursuit to success for myself and your company Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.
Overview
7
7
years of professional experience
Work History
Quality Engineering Supervisor
Material in Motion
01.2021 - Current
- Lead and mentor a team of 7 quality auditors providing guidance and performance feedback to ensure continuous skill and development with high-quality work
- Work closely with external customer, as well as other internal departments including test engineering, process development and operations to ensure critical objectives are met
- Identified areas in need of improvement through regular audits and provided corrective actions to ensure future conformance
- Develop project trackers to resolve process and product inconsistencies with easy to follow visual displays
- Create presentations and successfully spearhead projects that aim for constant improvement for the company and for the Quality Engineering team across 3 shifts
Quality Engineering Lead
Material in Motion
01.2020 - 01.2021
- Defined quality standards, guidelines, and metrics to measure and improve production processes and product outcomes by creating pivot tables and graphs of data collected through audits and investigations
- Developed test plans, test cases, and quality control procedures tailored to super server production processes
- Maintained clear and organized documentation related to quality assurance processes, testing procedures, and product specifications.
- Co-lead improved engineering processes by implementing innovative automation strategies and techniques with sheet scripts and automated emailing and messaging
Test/Debug operator
Material in Motion
01.2017 - 01.2020
- Troubleshooted super servers and cataloged corrective actions and processed root cause analysis
- Utilized advanced diagnostic tools, log analysis, and monitoring systems to identify anomalies, errors, and performance in super servers
- Collaborated with hardware and software engineers to debug issues at both the component and system levels
- Executed test scenarios to validate bug fixes and improvements.
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
Education
Certification for Office Administration -
Atlanta Job Corp Center
09.2017
High School Diploma -
Penn Foster Career School
Scranton, PA09.2017
Skills
- Control Plan Development
- Geometric Dimensioning and Tolerancing
- Knowledge of Lean Six Sigma methodology with rigorous Green Belt training
- Proficiency in CAPA, RCCA, NCR, 5 Why, and Fishbone
- Experience with planning and organizing meetings, training lessons, and 5S processes
- Data analysis skills and pivot table experience
- Mastery use of Windows, Microsoft Office (Excel, Outlook, PowerPoint), and Google Suite (Sheets,
Docs, Forms, Slides) - Knowledge of tools, including but not limited to, pin gauges, spider gauges, calipers, thread gauges
Timeline
Quality Engineering Supervisor
Material in Motion
01.2021 - Current
Quality Engineering Lead
Material in Motion
01.2020 - 01.2021
Test/Debug operator
Material in Motion
01.2017 - 01.2020
Certification for Office Administration -
Atlanta Job Corp Center
High School Diploma -
Penn Foster Career School