Charles Peoples
Houston
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
33
33
years of professional experience
Work History
Account Manager
Griffin Trade Group LLP
10.2006 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Purchasing Manager
Superior Supply And Steel
01.1991 - 10.2006
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Monitored and sourced inventory for 6 locations
- Managed inventory levels and branch stock transfers for all locations.
- Managed Logistics for all inter Company Transfers.
Education
High School Diploma -
Heights High School
Houston, TX05.1982
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Inventory Management
- Logistics Manager
- Purchasing
- Inventory Control
- Account development
- New account creation
- Cold calling skills
Timeline
Account Manager
Griffin Trade Group LLP
10.2006 - Current
Purchasing Manager
Superior Supply And Steel
01.1991 - 10.2006
High School Diploma -
Heights High School
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