Charles Prather-Sheridan II
Martinez,Georgia
Summary
Very strong team player with plenty of experience working with fellow employees. Some experience with training new employees and learning from them as well
Overview
2
2
years of professional experience
Work History
Part Time Manager
Country Club Services
04.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
Dunkin' Donuts
01.2023 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Science - General Studies
Georgia Military College - Augusta
Evans, GA05.2025
High School Diploma -
Lakeside High School
Evans, GA05.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Relations
- Customer Service
Timeline
Assistant Manager
Dunkin' Donuts
01.2023 - 04.2024
Part Time Manager
Country Club Services
04.2022 - Current
Associate of Science - General Studies
Georgia Military College - Augusta
High School Diploma -
Lakeside High School
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