Microsoft Office Softwares
Charles Purdy
Sun Prairie,WI
Summary
Reliable delivery driver committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Accurate individual comfortable lifting up to 100+ pounds and working independently with little to no supervision. Quick learner accomplished in organizing shipments and unloading delivery trucks.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Delivery Driver
Imperfect Foods
Madison, WI
06.2020 - 08.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Seasonal Personal Vehicle Driver
UPS
Madison, WI
11.2019 - 01.2020
- Verified over 100 daily deliveries against shipping instructions before delivering to customers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Informed management on daily activities by updating their UPS delivery app with information such as mileage, gas use and any special incidents.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Obtained customer signatures to complete and process paperwork.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained accurate logs of all deliveries
Rural Carrier Asscociate
United States Postal Service
Waunakee, WI
11.2018 - 08.2019
- Nearly Identical responsibilities as noted under UPS
Assistant Receiving Manager
Menards
Monona, WI
01.2017 - 04.2018
- Assisted in managing receiving team, overseeing training, schedules and work assignments.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Unloaded, sorted and stored incoming merchandise.
- Worked with forklifts to load and unload semi-trucks and flatbeds
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Completed daily forklift safety checklists.
- Organized and stocked special orders that came in through the Menards.com website.
Stocker
PetSmart
Madison, WI
12.2014 - 08.2016
- Unboxed product and placed on shelves according to layout and planogram guidelines.
- Designed and constructed advertising signs to attract customers and promote sales.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Supported promotional plans by updating signage with price changes.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Remained informed on available products, store promotions and customer service policies to better assist with any need.
- Checked for outdated and overripe consumable items and removed from inventory.
- Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Education
Associate Degree - Game Art And Animation
Madison Media Institute
Madison, WI 09.2014 - 07.2016
Skills
Valid driver's license
Certified in forklift operation
Route navigation
Certified mail processing
Mail-sorting and delivery sequence
Vehicle interiors maintenance
Delivery records
Operating practices
Motivational personality
Personal safety and welfare
Quality assurance
Software
Photoshop & other Adobe Suite programs
3DS Max & Maya
Substance Painter
ZBrush
Bringg Drive
Timeline
Delivery Driver
Imperfect Foods
06.2020 - 08.2025
Seasonal Personal Vehicle Driver
UPS
11.2019 - 01.2020
Rural Carrier Asscociate
United States Postal Service
11.2018 - 08.2019
Assistant Receiving Manager
Menards
01.2017 - 04.2018
Stocker
PetSmart
12.2014 - 08.2016
Associate Degree - Game Art And Animation
Madison Media Institute
09.2014 - 07.2016
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