Charles Bradley Quaye
Grand Prairie,TX
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Intercontinental Hotel Group, IHG
Dallas, TX
05.2020 - Current
- Monitored system performance, responded to various system alerts, and provided initial problem diagnosis and/or resolutions
- Responsible for managing the calls which included both inbound and outbound calls, responding to emails and messages
- Skillfully coordinate calendars and schedules for multiple team members, ensuring optimal time utilization and seamless coordination
- Proficient with Microsoft Suite (Outlook, PowerPoint, Word, and Excel)
- Maintain updated records of bookings and payments
- Achieved the highest member enrollment rate in all IHG nationwide
Information Specialist
EIMA (Equity, Inclusion & Multicultural Affairs)
Wichita Falls, TX
08.2018 - 05.2020
- Led budget management and oversaw budgets up to $200,000
- Collected analytics to improve audience retention at company events
- Managed content creation and social media profiles for the company
- Ensure accuracy and professionalism by assisting the office with various tasks and maintaining high quality standards in all deliverables
- Efficiently manage incoming and outgoing mail, deliveries, faxes, and other communications, ensuring timely and secure distribution within the office
- Coordinated action plans for the company to accomplish their weekly goals
Education
Bachelor of Science - Computer Science
The University of Texas At Arlington
Arlington, TX10-2025
Associates of Arts -
Tarrant County College
Arlington, TX01.2018
Skills
- Workflow Optimization
- Office Administration
- Quality Assurance
- Research
- Meeting planning
- Bookkeeping
Timeline
Administrative Assistant
Intercontinental Hotel Group, IHG
05.2020 - Current
Information Specialist
EIMA (Equity, Inclusion & Multicultural Affairs)
08.2018 - 05.2020
Bachelor of Science - Computer Science
The University of Texas At Arlington
Associates of Arts -
Tarrant County College
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