Summary
Overview
Work History
Education
Skills
Timeline
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Charles K Ratliff III

Phoenix,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Automotive Sales Consultant

Midway Nissan
Phoenix, AZ
02.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Greeted customers and identified their automotive needs.
  • Provided product information, features, and benefits to customers.
  • Assisted in developing customer financing options.
  • Maintained up-to-date knowledge of new products and services offered by the dealership.
  • Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
  • Performed market research on competitor vehicles and pricing strategies.
  • Attended regular training sessions to stay abreast of changes in industry trends and regulations.
  • Answered customer inquiries regarding vehicle availability, specifications, financing terms.
  • Processed transactions quickly and accurately utilizing dealership software programs.
  • Generated leads through cold calling prospective clients.

Automotive Sales Consultant

Bell Ford
Phoenix, AZ
09.2023 - 02.2024
  • Greeted customers and identified their automotive needs.
  • Provided product information, features, and benefits to customers.
  • Assisted in developing customer financing options.
  • Maintained up-to-date knowledge of new products and services offered by the dealership.
  • Performed market research on competitor vehicles and pricing strategies.
  • Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.

Sales Associate

One Stop Nutrition/Dicks Sporting Goods
Scottdale, AZ
01.2022 - 08.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Organized displays to attract customers and promote sales.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Offered suggestions for additional items that may be of interest to customers.

Education

High School Diploma -

Horizon High School
Scottsdale, AZ
05-2021

Some College (No Degree) - Business Communications

Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ

Skills

  • Written Communication
  • Time Management
  • Troubleshooting
  • Excellent Communication
  • Attention to Detail
  • Analytical and Critical Thinking
  • Conflict Resolution
  • Multitasking
  • Flexible and Adaptable
  • Organization and Time Management
  • Customer Relations
  • Friendly, Positive Attitude

Timeline

Automotive Sales Consultant

Midway Nissan
02.2024 - Current

Automotive Sales Consultant

Bell Ford
09.2023 - 02.2024

Sales Associate

One Stop Nutrition/Dicks Sporting Goods
01.2022 - 08.2023

High School Diploma -

Horizon High School

Some College (No Degree) - Business Communications

Maricopa Community Colleges - Paradise Valley Community College

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Charles K Ratliff III