Charles Ray

• Managed daily operations for plumbing and cooling service teams.
• Trained and mentored new technicians on service protocols.
• Scheduled appointments and coordinated service calls efficiently.
• Collaborated with team members to improve service delivery processes.

• Developed inclusive course materials for diverse student populations in residential, commercial, and industrial HVAC programs at Lone Star.
• Facilitated classroom discussions that fostered critical thinking and enhanced collaboration among students.
• Evaluated student performance through assignments, exams, and hands on workshops
• Coordinated academic workshops that targeted specific skill development to support student success.

• Lead and managed multiple crews in complex construction projects keeping everyone across multiple units on task for proper completion.
• Planned, estimated, and designed construction projects.
• Provided defenses across multiple forward operating areas under extreme combat conditions.
• Earned multiple awards including Navy

/Marine corps medal, Army Achievement Medal, currently being nominated for a Bronze star.