Charles R. Barker
West Monroe,Louisiana
Summary
Dynamic Senior Manager at FedEx with expertise in budget management and safety compliance. Proven track record in enhancing operational efficiency and employee performance through effective training and data analytics. Skilled in Microsoft Excel and fostering a collaborative work environment, driving results that align with company goals.
Overview
32
32
years of professional experience
Work History
Senior Manager
FedEx Ground
Monroe, LA
04.2002 - 05.2026
- Developed and managed department budget, ensuring compliance and addressing variances to meet district, region, and company-wide goals.
- Sets operations policies and standards, including determining safety procedures for the handling of dangerous goods.
- Plans, organizes, or manages the work of subordinate staff to ensure that the work is accomplished in a manner consistent with company requirements.
- Ensured on-time deliveries, productivity levels, safety standards, and facility upkeep while leading by example and maintaining best practices for work environment.
- Promoted a safe work environment by overseeing safety committees, conducting training, and verifying the resolution of safety concerns. Maintained compliance with safety regulations.
- Collaborated with managers and staff to formulate and implement policies, procedures, goals, and objectives.
Service Manager
FedEx Ground
El Dorado, AR
04.1994 - 04.2002
- Managed hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation, discipline, and addressing employee concerns to enhance staff productivity.
- Planned, organized, staffed, directed and controlled the day-to-day operations of the station.
- Managed and assigned employees to facilitate the efficient sortation of packages through the facility, minimizing operational costs and maximizing operational quality, including the movement, tracking, and administration of trailers.
- Analyzed operational performance through direct observation and report interpretation; identified improvement opportunities and executed action plans to enhance key metrics.
- Educated station staff and management on compliance with company policies, procedures, and governmental regulations; ensured adherence to Business Control Self-Assessment (BCSA) standards.
- Trained new employees on job duties and performance expectations while maintaining compliance with company policies, procedures, and various training requirements, including quality assurance, SWAK, hazardous materials, and dock safety.
Education
Bachelor of Business Administration - Accounting
South Arkansas University
Magnolia, AR05-1996
Skills
- TMS (Transportation Management System)
- Quality Management
- Scheduling Operations for IB and OB Ground and Air Operations
- Financial Oversight
- Budget management
- Budget oversight
- Data analytics
- Client Relationship Management
- Human resources management
- Safety compliance
- Employee training
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
References
References can be provided upon request
Accomplishments
- Senior Manager of the year for 5 years. 10 years of rewards for employee retainment.
- 5 Star award twice for QDM improvement obtainment for developing solutions that improved safety and profitability.
Timeline
Senior Manager
FedEx Ground
04.2002 - 05.2026
Service Manager
FedEx Ground
04.1994 - 04.2002
Bachelor of Business Administration - Accounting
South Arkansas University