Charles Rice
Tarrytown,NY
Summary
Results driven NY State licensed sales professional accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Account Executive
Eifert, French And Ketchum Agency
12.2023 - Current
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Promoted several Insurance company products and services using upselling and other sales strategies.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Met with customers to provide information about available products and policies.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
NYS Licensed Sales Producer
Insurance On Hudson Agency
12.2020 - 11.2023
- Developed new business opportunities through networking events, community involvement, and referrals.
- Achieved sales targets consistently by identifying customer needs and offering suitable products and services.
- Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
Frontline Performance Leader-Market Claim Manager
Allstate Insurance Company
01.1988 - 12.2020
- Oversaw daily office operations for staff of 120 Claim Department employees.
- Composed and drafted all outgoing correspondence and reports for managers.
- Translated business priorities into implementable actions.
- 38 years of industry experience.
- 32 years of management experience.
- Prepared operational and salary budgets.
Senior Claim Representative/Claim Supervisor
Allstate Insurance Company
05.1978 - 06.1988
- Evaluated insurance policies and analyzed damages to determine coverage.
- Tracked the progress of all outstanding insurance claims.
- Learned and applied Auto, Property and Bodily Injury coverages to the successful handling of customer claims.
- Attended technical training for estimating Auto, Property and Bodily Injury claims
Education
Bachelor of Arts - Communications
City University of New York
Lehman College-Bronx, New York1975
Skills
- Personable
- Dependable
- Results-oriented
- Customer service awareness
- Reporting familiarity
- Insurance Coverage Verification
Certification
- Licensed NY State Property and Casualty Insurance Broker-NYS Broker # BR-1456377
Timeline
Account Executive
Eifert, French And Ketchum Agency
12.2023 - Current
NYS Licensed Sales Producer
Insurance On Hudson Agency
12.2020 - 11.2023
Frontline Performance Leader-Market Claim Manager
Allstate Insurance Company
01.1988 - 12.2020
Senior Claim Representative/Claim Supervisor
Allstate Insurance Company
05.1978 - 06.1988
Bachelor of Arts - Communications
City University of New York
- Licensed NY State Property and Casualty Insurance Broker-NYS Broker # BR-1456377
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