Charles Rodriguez

• Conduct commercial roof inspections to identify system deficiencies, leak sources, and repair requirements
• Develop repair scopes, cost estimates, and technical recommendations for building owners and facility managers
• Coordinate manufacturer inspections and ensure roofing systems meet installation and warranty requirements
• Manage service crews, scheduling daily repair operations and providing field technical guidance
• Perform quality control inspections on completed work to verify installation standards
• Troubleshoot complex roofing issues involving flashing systems, penetrations, drains, and rooftop equipment
• Oversee repairs and support installation activities for EPDM, TPO, and modified bitumen system
• Utilize Dataforma CRM to track service activities, inspection reports, and project documentation

• Managed scheduling and operational coordination for roofing service crews and inspection activities
• Assisted with commercial roof inspections including visual surveys and infrared moisture scans
• Prepared roof condition reports and repair recommendations for commercial properties
• Developed proposals and assisted with project estimating for repair and replacement scopes
• Responded to leak investigations and supported field troubleshooting efforts
• Maintained inventory and coordinated materials required for service and repair operations

Promoted through multiple leadership roles including Operations Management Trainee, Assistant Branch Manager, and Branch Rental Manager while overseeing commercial fleet operations and customer accounts.

• Managed operations of a high-volume commercial truck rental branch with a fleet of 800+ vehicles
• Led sales, operations, and customer account management for commercial fleet clients
• Supervised team members and coordinated scheduling and daily operations
• Maintained fleet maintenance standards and ensured regulatory compliance
• Developed strategies to increase revenue, improve operational efficiency, and expand customer relationships

• Installed and repaired commercial low-slope roofing systems including BUR, EPDM, single-ply membranes, and roof coating systems
• Performed roof restoration work including surface preparation, detailing around penetrations, and application of protective coating systems
• Assisted with commercial roof repairs and preventative maintenance to extend roof system life
• Safely operated roofing tools and equipment including hand tools, power tools, and job-site equipment
• Followed OSHA safety standards and company safety procedures while working in active commercial job-site environments
• Worked closely with foremen and supervisors to complete projects safely, efficiently, and according to manufacturer specifications
• Performed physically demanding roofing work including ladder access, roof navigation, and material handling

• Generated new business opportunities and met with customers to evaluate roofing needs
• Performed roof measurements, inspections, and developed estimates for roofing projects
• Managed installation crews and coordinated equipment, materials, and scheduling
• Oversaw payroll, hiring, and operational management of roofing projects
• Participated in full roof tear-offs and reroof installations