Charles Roman
Terre Haute,IN
Summary
Dynamic Account Manager with a proven track record at Full-of-Pep, excelling in client engagement and support. Skilled in CRM software and collaborative teamwork, I effectively resolved client inquiries, enhancing satisfaction and retention. Committed to driving results through strategic communication and relationship-building, I consistently contributed to team success and operational efficiency.
Overview
7
7
years of professional experience
Work History
Account Manager
Full-of-Pep
10.2024 - 09.2025
- Assisted in managing client accounts and maintaining relationships through regular communication.
- Supported account managers in preparing reports and presentations for client meetings.
- Learned to utilize CRM software for tracking customer interactions and sales opportunities.
- Collaborated with team members to ensure timely resolution of client inquiries and issues.
- Helped maintain accurate account documentation and updated client records regularly.
Assistant Manager
Speedway Gas Station
12.2023 - 10.2024
- Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
- Supported team by coordinating schedules, improving time management, and enhancing overall productivity.
- Contributed to staff training sessions, fostering a collaborative environment and skill development.
- Analyzed customer feedback to identify areas for service improvement and implemented actionable solutions.
Cook
Show Mes
08.2018 - 08.2023
- Prepared and cooked menu items according to recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace for optimal efficiency.
- Assisted in inventory management, ensuring stock levels met demand without surplus.
- Collaborated with team members to deliver timely food service during peak hours.
Education
GED -
Pathways
Paris, ILSkills
- Client account management
- Client support
- Collaborative teamwork
- Client engagement
Timeline
Account Manager
Full-of-Pep
10.2024 - 09.2025
Assistant Manager
Speedway Gas Station
12.2023 - 10.2024
Cook
Show Mes
08.2018 - 08.2023
GED -
Pathways
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