Charles Ruppert
Fort Worth,TX
Summary
General Manager for close to five years with a majority of work experience in customer service and leadership roles in a fast paced environment. My goal is to secure a position in a fire department with the intention of learning the skills necessary to become a Firefighter.
Overview
11
11
years of professional experience
Work History
General Manager
Andys Frozen Custard
02.2019 - Current
- Led daily operations, ensuring optimal service quality and customer satisfaction.
- Managed staff recruitment, training, and performance evaluations to build a high-performing team.
- Fostered a positive workplace culture through effective communication and team-building initiatives.
- Developed and implemented strategies to increase sales and profitability.
Clerk
Quicktrip
02.2016 - 11.2018
- Trained new staff on store procedures and customer service standards.
- Replenished sales floor merchandise and organized shelves, racks, and coolers.
- Maintained cleanliness and organization of store displays and fuel pumps.
Construction Helper
Meitec
03.2015 - 12.2015
- Assisted Journeymen in various construction tasks, ensuring project timelines met efficiently.
- Operated hand and power tools safely while adhering to all safety protocols on job sites.
- Supported material handling and site preparation to facilitate smooth workflow during construction projects.
Education
High School Diploma -
Saginaw High School
Saginaw, TX06.2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Customer relations
Timeline
General Manager
Andys Frozen Custard
02.2019 - Current
Clerk
Quicktrip
02.2016 - 11.2018
Construction Helper
Meitec
03.2015 - 12.2015
High School Diploma -
Saginaw High School