Charles Saikas III
Columbus
Summary
Detail-oriented professional with a background in customer service, security, and training. Proven track record of fostering relationships, ensuring safety compliance, and delivering effective solutions that enhance customer experiences and operational integrity.
Overview
15
15
years of professional experience
Work History
Surveillance Agent
Hollywood Casino Columbus
Columbus
06.2026 - Current
- Operated surveillance systems to record and analyze live video feeds.
- Monitored casino floor activities to ensure compliance with gaming regulations.
- Reviewed footage to support investigations and ensure accuracy in reporting.
- Documented suspicious behavior and incidents to facilitate thorough investigations by management.
- Reported violations and suspicious behavior to management using detailed written and verbal communications to ensure clarity.
- Collaborated with security teams to address incidents and maintain safety protocols.
- Coordinated with local law enforcement on criminal investigations to support resolution of incidents.
- Monitored alarms and activity on panels, doors and gates throughout facility to detect threats to worker safety and prevent or address improper access to secured areas by unauthorized parties.
- Maintained confidentiality of sensitive information related to security operations.
Tennis Instructor
I9 Sports
Grove City
03.2026 - Current
- Led group tennis lessons for various skill levels and age groups.
- Developed and implemented training programs to enhance players' skills.
- Organized and supervised individual, group, and team practices.
- Provided guidance to students on competitive strategies on strategies that can be used when competing against opponents.
- Collaborated with parents to discuss player progress and development goals.
- Maintained positive relationships with parents to encourage support for players and consistent practice.
- Ensured safety protocols were followed during all training sessions and events.
Janitorial Lead
STRS Ohio
Columbus
04.2025 - 05.2026
- Coordinated daily cleaning schedules to ensure efficient workflow and adequate coverage across multiple locations.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept and damp-mopped private stairways and hallways to uphold hygiene and safety standards.
- Oversaw trash disposal from buildings in compliance with established guidelines and local regulations.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Mixed water and detergents or acids to prepare cleaning solutions.
Security Officer
STRS
Columbus
04.2023 - 04.2025
- Checked in guests for appointments, secured and inspected doors after closing hours, and conducted monthly checks of fire alarm system, jockey pump, fire pump, and all fire extinguishers.
- Conduct Inspections of Safety equipment.
- Documented and updated reports regularly to maintain accurate records and ensure compliance with safety protocols.
- Completed state-required training courses and enhanced knowledge of camera and fire systems.
Security Officer
Hollywood Casino
Columbus
04.2021 - 04.2023
- Escorted jackpot winners to cars, assisted in recovering stolen or missing property, and ensured safety of patrons within the casino.
- Monitored door access to ensure compliance with age restrictions at the casino.
- Provided customer service by addressing patrons' security-related needs.
- Escorted vendors and assisted with ATM replenishment inside the casino.
Problem Solve, Amnesty
Amazon Fulfillment Center
West Jefferson
01.2019 - 04.2021
- Tracked problem solving issues in Excel, enhancing accuracy and efficiency of issue resolution.
- Resolved customer issues promptly at service desk, ensuring a positive shopping experience.
- Troubleshot and resolved inventory issues for associates, including printing ASIN labels, processing damaged products, and adding expiration dates to food and health products.
Unloader, Installer
United Garage Door
Columbus
02.2015 - 01.2019
- Installed new garage doors by assessing customer project scope and ensuring alignment with their needs.
- Evaluated customer needs to recommend best installation options.
- Troubleshot issues and provided effective solutions to resolve customer challenges.
- Build rapport with customers and develop customer satisfaction.
- Respond to questions and concerns about service.
- Supported multiple departments with task completion during temporary assignments.
Package Handler/Trainer
FedEx Ground
Grove City
06.2014 - 01.2016
- Ensured timely delivery and transfer of goods to intended destinations, supporting customer satisfaction.
- Executed diverse responsibilities in warehouse environment, contributing to overall operational efficiency.
- Performed physical labor, lifting packages weighing 50 to 100 pounds to maintain workflow.
Set Dresser
EBB Tide Films
New Orleans
03.2014 - 06.2014
- Assisted in constructing and presenting movie sets for large budget films, including Jurassic World, enhancing visual storytelling.
- Provided immediate solutions for efficient construction and deconstruction of film sets, ensuring timely delivery to producer specifications.
- Fabricated movie props quickly to meet production deadlines, supporting overall film production goals.
Cashier
Aldi's
Columbus
06.2011 - 03.2014
- Guided customers to product locations and accurately processed their payment types.
- Processed transactions efficiently while maintaining a polite demeanor.
- Monitored and reconciled cash register balance during each shift.
- Accurately determine and update product inventory.
Education
High School - College preparatory
Central Crossing High School
Grove City, OHSkills
- Time management
- Incident evaluation
- Safety compliance
- Report writing
- Time management
- Conflict resolution
- Skill development
- Client relationship building
- Client relationship building
Personal Information
Authorized To Work: US
Timeline
Surveillance Agent
Hollywood Casino Columbus
06.2026 - Current
Tennis Instructor
I9 Sports
03.2026 - Current
Janitorial Lead
STRS Ohio
04.2025 - 05.2026
Security Officer
STRS
04.2023 - 04.2025
Security Officer
Hollywood Casino
04.2021 - 04.2023
Problem Solve, Amnesty
Amazon Fulfillment Center
01.2019 - 04.2021
Unloader, Installer
United Garage Door
02.2015 - 01.2019
Package Handler/Trainer
FedEx Ground
06.2014 - 01.2016
Set Dresser
EBB Tide Films
03.2014 - 06.2014
Cashier
Aldi's
06.2011 - 03.2014
High School - College preparatory
Central Crossing High School