Charles Samuel
Summary
Experienced in situational awareness and problem-solving, with strong communication and observational skills honed through working in dynamic environments. Skilled at guiding and assisting individuals to meet their needs, with a focus on creating positive customer experiences. Passionate about music and eager to apply expertise in instruments and gear to help customers find the right products.
Overview
1
1
year of professional experience
Work History
Life Guard /Water Safety Instructor
San Antonio Parks And Recreation
05.2023 - 08.2024
- Conducted engaging swim lessons for various age groups, fostering a positive learning environment while developing strong communication skills to interact effectively with children, parents, and team members, and demonstrating patience and adaptability to address young learners' needs and build their confidence. Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Supervised and ensured the safety of patrons, including children, in and around aquatic facilities.
- Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
Food Runner /Restaurant Busser
Hofbrau
01.2024 - 02.2024
- Provided friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
Engineering
University of Texas San Antonio
San Antonio, TX01-2028
High School Diploma -
Tom C. Clark High School
San Antonio, TX06-2024
Skills
- Strong verbal and written communication skills, ensuring clear and effective interactions with customers
- Over six years of guitar experience, with extensive knowledge of major guitar brands, pedals, and amps
- Proficient in customer service techniques, including creating positive experiences and addressing customer needs
- Patient and skilled at working with children, fostering a welcoming and supportive environment
- Comfortable working in high-energy environments with loud noises
Timeline
Food Runner /Restaurant Busser
Hofbrau
01.2024 - 02.2024
Life Guard /Water Safety Instructor
San Antonio Parks And Recreation
05.2023 - 08.2024
Engineering
University of Texas San Antonio
High School Diploma -
Tom C. Clark High School
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