Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Charles Schooler

Terrace Park,OH

Summary

Dependable candidate successful at managing multiple priorities with a positive attitude. Passionate for coaching others and leading a team toward their goals. Willingness to take on added responsibilities and always open to learning new things. Hardworking and passionate toward what is being focused on. Ready and excited to help team achieve company and customer goals!!

Overview

3
3
years of professional experience

Work History

Bartender

Frankie's Sips & Savories
05.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender

Nada
11.2023 - 08.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Ensured customer safety by inquiring about allergies prior to taking their order.
  • Served high customer volumes during special events, nights, and weekends.

Server/Bartender

The Backstretch Bar
09.2022 - 08.2023
  • Cultivated warm relationships with regular customers
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Explained menu items and placed multiple customers food/drink orders from memory
  • Bussed and reset tables to keep dining room and work areas clean
  • Noted special patron requests and followed up with kitchen to confirm delivery
  • Recommended cocktails and beer selection based on the customers taste.

Website & Digital Content Manager

Queen City Racquet & Fitness Club
05.2022 - 01.2023
  • Drafted weekly communications with members through emails and social media
  • Updated client contact information and gathered pertinent information through email
  • Curated newsletters and media posts that were relevant, well organized and boosted member engagement
  • Became knowledgeable about club events, programs and membership information, used to communicate with current and potential members while working the front desk.

Customer Service Representative

Tennis Point
10.2021 - 12.2021
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Recommended products to customers, thoroughly explaining details
  • Provided information regarding charge accounts and loyalty programs
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Education

Bachelor of Arts - Video Production Studies

Ohio Wesleyan University
Delaware, OH
05.2023

Skills

  • Outgoing and engaging personality
  • Personable and friendly
  • Motivational leadership style
  • Customer Relations
  • Handling Difficult Customers
  • Safety oversight
  • Program Leadership
  • Drill practice
  • Youth mentor
  • Physically Fit
  • Interpersonal Relationships
  • Safety understanding

Additional Information

Coaching Experience:


Mariemont Junior High School Lacrosse Team | November 2023 - May 2024

  • Privileged enough to be asked by my alma mater to come back and coach the Junior High School team and lead the defense as their coordinator.
  • Spent countless practice hours breaking down the game for players of all different skill levels to understand, in turn, allowing them to eventually make correct decisions and reads themselves.
  • Encouraged players to continue to work hard and to not be discouraged by a mistake.
  • Cultivated relationships with players, coaches and parents of players, as well as, watched the progression and comradery between the team grow as the season went on.
  • This past season, the boys made it to the semifinals up at the Ohio Junior High State Tournament in Columbus, Ohio and I could not be more proud of them!


Terrace Park Swim Club | May 2024 - July 2024

  • Served as the head diving coach for the Terrace Park Swim Club (TPSC).
  • Able to give back to the community, as I personally dove at TPSC growing up and had nothing but great experiences with the coaches.
  • Worked with divers who were nervous to try new dives, giving them pointers or a spot when needed and showing them lots of praise when committing to the new dive.
  • Worked with both divers and parents to confirm whom was competing in the weekly meets and finalized diving sheets confirming that each diver has the adequate amount of dives.
  • Watched divers flourish with excitement upon learning a new dive or doing well in a meet.

Timeline

Bartender

Frankie's Sips & Savories
05.2024 - Current

Bartender

Nada
11.2023 - 08.2024

Server/Bartender

The Backstretch Bar
09.2022 - 08.2023

Website & Digital Content Manager

Queen City Racquet & Fitness Club
05.2022 - 01.2023

Customer Service Representative

Tennis Point
10.2021 - 12.2021

Bachelor of Arts - Video Production Studies

Ohio Wesleyan University
Charles Schooler