Charles Smith
San Antonio,TX
Summary
Lamar University graduate student specializing in Sports Nutrition, aspiring Registered Dietitian Nutritionist. Proficient in customer service, data entry, and research strategies. Deep understanding of nutrition to improve dietary intake and enhance athletic performance. Skilled at multitasking, inputting and safeguarding confidential information, and providing exceptional client support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
F.H. Cann & Associates, Inc.
11.2024 - Current
- Provided exceptional customer service, assisting clients with financial inquiries and issues.
- Data entry, maintaining confidential information, ensuring data accuracy and security.
- Collaborated with team members to streamline processes. Enhancing overall efficiency and customer satisfaction.
- Accessed multiple systems (CRM, Microsoft, etc.) simultaneously.
- Worked individually with minimal supervision.
Stocker
H.E.B.
11.2022 - 01.2025
- Stocked merchandise efficiently to ensure optimal product availability for customers.
- Provided excellent customer service, addressing inquiries and enhancing shopping experience.
- Maintained organized shelves and backroom, contributing to clean workspace.
- Collaborated as a team discussing goals and worked individually to achieve them.
Stocker
Walmart
06.2019 - 11.2022
- Stocked merchandise efficiently to ensure optimal product availability for customers.
- Provided excellent customer service, addressing inquiries and enhancing shopping experience.
- Maintained organized shelves and backroom, contributing to clean workspace.
- Worked as a team to achieve team goals.
Cashier/Backroom Associate
Navarro College
05.2018 - 08.2018
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Made campus wide deliveries and assisted other departments with inquiries.
- Restocked and organized merchandise in front lanes and backroom.
Education
Master of Science - Nutrition: Sports Nutrition
Lamar University
Beaumont, TX07-2025
Bachelor of Science - Exercise and Sports Science
Texas State University
San Marcos, TX12-2023
Exercise And Sports Science
Texas Wesleyan University
Fort Worth, TX12-2017
Exercise And Sports Science
Navarro College
Corsicana, TX05-2016
High School Diploma -
Ferris High School
Ferris06-2014
Skills
- Data Entry
- Microsoft Office
- Organization
- CRM Systems proficiency
- Collaboration
- Time Management
- Verbal and written communication
- Grammar
- Typing 55 wpm
- Phone etiquette
- Nutrition and research strategies
Certification
NASM/AFAA
- Certified Personal Trainer Certificate
- Cardiopulmonary Resuscitation
- Automated External Defibrulator
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
F.H. Cann & Associates, Inc.
11.2024 - Current
Stocker
H.E.B.
11.2022 - 01.2025
Stocker
Walmart
06.2019 - 11.2022
Cashier/Backroom Associate
Navarro College
05.2018 - 08.2018
Master of Science - Nutrition: Sports Nutrition
Lamar University
Bachelor of Science - Exercise and Sports Science
Texas State University
Exercise And Sports Science
Texas Wesleyan University
Exercise And Sports Science
Navarro College
High School Diploma -
Ferris High School
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