Charles Smith

My duties were being in charge of all document destruction activities, which included maintaining a fleet of 15 trucks, maintained the stocking of warehouse materials.

• Supervised and trained customer service staff to ensure excellent customer service delivery.
• Trained new customer service representatives on company policies and procedures.
• Conducted regular team meetings with customer service staff to discuss issues or changes in policies and procedures.
• Provided guidance and support to junior customer service representatives, including coaching and mentoring.
• Assisted customers with product inquiries and resolving complaints promptly and professionally.
• Ensured all customer inquiries were handled in accordance with company standards and regulations.
• Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.

My duties including, keeping track of event inventory, stocking shelves and racks, operating forklift, going out into the field to setup for events, including set up of tents, tables, chairs, all events materials.

• Organized seating plans according to client requirements prior to start time of events.
• Assisted with setup and tear down of event equipment including tables, chairs, audio visual equipment, and props.
• Disassembled and stored furniture after completion of each event according to company guidelines.
• Inspected all rental items upon return from an event for damages or missing items.

My duties were installing gas lines and repairing underground gas leaks.

• Performed general maintenance on tools and equipment used by the crew.
• Responded promptly to customer inquiries concerning services provided by the crew.
• Inspected equipment for proper operation before use by crew members.
• Resolved any disputes among crew members in a professional manner while upholding company policy.
• Reviewed blueprints and plans prior to beginning a job to ensure accuracy of measurements and specifications.
• Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
• Suggested changes in working conditions and use of equipment to increase crew efficiency.
• Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.

My duties included stocking all plumbing materials, kept inventories, delivering materials to the plumbers in the field.

• Replenished items to maintain stock availability.
• Lifted materials of varied weights on regular basis.
• Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
• Maintained neat, safe and orderly workspace to prevent accidents and injuries.
• Utilized forklift equipment safely in order to move heavy boxes and pallets.
• Checked stock levels and organized inventory items according to storage requirements.