Charles Sullivan
Glenview,IL
Summary
Proven track record in delivering exceptional customer service and managing cash, as demonstrated at Grandpa's Place. Skilled in fostering guest engagement and maintaining high service standards. Excelled in multitasking and team collaboration, significantly enhancing guest experiences and operational efficiency. Strong work ethic and adept at creating positive, result-driven environments.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Server/Bartender
Grandpa's Place
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Youth Camp Counselor
Oasis Day Camp
06.2020 - 08.2022
- Adapted quickly to varying situations at camp while maintaining composure under pressure.
- Coordinated daily schedules for campers, ensuring a balance of structured activities and free time throughout the day.
- Developed strong rapport with campers through active listening and empathetic understanding, fostering trust-based relationships.
- Collaborated with fellow counselors to design entertaining programs that fostered team-building and personal growth.
Assistant Volunteer Coach
OLPH Youth Basketball Camp
01.2014 - 03.2018
- Contributed to a positive coaching environment, fostering strong relationships with athletes and their families.
- Maintained a safe training environment by enforcing proper safety protocols at all times during practices and games.
- Led group exercises sessions as part of regular practice schedule aimed at building strength and endurance while reducing risk of injury.
- Organized team-building activities to strengthen relationships among athletes and improve overall morale.
Education
St Norberts College
De Pere, WI 08.2021 - 05.2022
High School Diploma -
Glenbrook South HS
Glenview, IL05.2021
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Interests: Play golf & basketball
I enjoy playing golf and basketball in my church men's league.
Timeline
Server/Bartender
Grandpa's Place
08.2022 - Current
St Norberts College
08.2021 - 05.2022
Youth Camp Counselor
Oasis Day Camp
06.2020 - 08.2022
Assistant Volunteer Coach
OLPH Youth Basketball Camp
01.2014 - 03.2018
High School Diploma -
Glenbrook South HS
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