Charles Tate
Louisville,KY
Summary
Energetic food and beverage director with 20 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants. Driven to raise standards for fine dining and all aspects of guest relations wile driving increases to top line sales and a focus on cost control.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Food and Beverage
IHG - InterContinental Hotels Group
03.2021 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans in the third largest hotel in Kentucky at 588 rooms.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs in four separate revenue centers.
Multi Unit General Manager
Guy Fieri Smokehouse/Pizza Bar/Sports And Social
05.2017 - 03.2021
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
General Manager
Cheddars Scratch Kitchen
12.2010 - 05.2017
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans in the third largest hotel in Kentucky at 588 rooms.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs in four separate revenue centers.
Education
High School Diploma -
Grayson County High School
Leitchfield, KYSkills
- Customer Service Management
- Employee Motivation
- Mathematical Calculation and Reasoning
- Performance Assessment
- Financial Statement Review
- Recruitment and Hiring
- Training Management
- Budget Control
- Payroll Administration and Timekeeping
- Multitasking and Prioritization
Certification
- ServSafe License - 10/6/21
- ServSafe Alcohol - 10/6/21
Languages
Spanish
Professional Working
Timeline
Director of Food and Beverage
IHG - InterContinental Hotels Group
03.2021 - Current
Multi Unit General Manager
Guy Fieri Smokehouse/Pizza Bar/Sports And Social
05.2017 - 03.2021
General Manager
Cheddars Scratch Kitchen
12.2010 - 05.2017
- ServSafe License - 10/6/21
- ServSafe Alcohol - 10/6/21
High School Diploma -
Grayson County High School
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