Experienced restaurant leader skilled in building and managing high-performing teams in fast-paced environments. Expertise in enforcing safety and cleanliness standards while optimizing inventory management. Proven track record of transforming food service operations through performance enhancements and cost reductions to drive service and profitability.
Overview
29
29
years of professional experience
Work History
Director of Food and Beverage
Northfield Park Racino
Northfield, Ohio
07.2018 - Current
Managed daily operations of multiple dining outlets within racino environment.
Collaborated with chefs on menu creation, focusing on pricing strategies to optimize profitability.
Coordinated vendor relationships to secure quality product supply and enhance service delivery.
Trained and supervised staff on customer service techniques and operational processes.
Oversaw inventory management to maintain optimal stock levels across all venues.
Ensured compliance with health, safety, and sanitation regulations throughout operations.
Collaborated with marketing teams to promote food and beverage offerings effectively.
Director of Food and Beverage
Jack Casino Cleveland
Cleveland, Ohio
12.2016 - 07.2018
Developed and implemented food and beverage strategies for diverse dining experiences.
Managed daily operations of multiple dining outlets within a racino setting.
Coordinated vendor relationships to ensure quality product supply and service.
Trained and supervised staff in customer service and operational procedures.
Oversaw inventory management to maintain optimal stock levels across venues.
Collaborated with marketing teams to promote food and beverage offerings effectively.
Responded promptly to customer inquiries or complaints regarding food quality or service issues.
Maintained efficient operations by delegating tasks to team members according to their skillsets.
Supervised the selection, training, development, and evaluation of staff members.
Analyzed industry trends in order to stay current on new developments related to food and beverage operations.
Worked closely with marketing teams to develop promotional campaigns that increased sales volume.
Director of Food and Beverage
Sunset Station Hotel & Casino
Henderson, Nevada
05.1997 - 12.2016
Developed and implemented food and beverage strategies for diverse dining experiences.
Managed daily operations of multiple dining outlets within a racino setting.
Oversaw inventory management to maintain optimal stock levels across venues.
Ensured compliance with health, safety, and sanitation regulations throughout operations.
Collaborated with marketing teams to promote food and beverage offerings effectively.
Trained and supervised staff in customer service and operational procedures.
Supervised the selection, training, development, and evaluation of staff members.
Analyzed customer feedback surveys to determine areas of growth or improvement within the restaurant.
Reviewed profit and loss statements regularly to assess financial performance of the restaurant.