Charles Therrien
Port Hueneme,CA
Summary
Veteran Supervisor with 8+ years of experience leading employees and managing multiple projects. Results-oriented professional recognized by peers for my effective Planning and Delegation skills. Looking to apply my experience with Planning and Delegation in your organization. Authorized to work in the US for any employer.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rural Carrier Part-Time Flexible
United States Postal Service
08.2023 - 05.2025
- Sorted and Delivered multiple high-volume routes delivering mail and packages to 400+ addresses daily.
- Ensured timely delivery of parcels, from regular mail to oversized packages, while adhering to all safety and postal regulations.
- Operated USPS vehicles, completing pre-shift and post-shift inspections, and ensuring vehicles remain in safe working condition.
- Assisted customers with inquiries regarding missing or delayed packages, providing updates and solutions.
- Worked collaboratively with local postal clerks and supervisors to manage delivery schedules and resolve any route challenges.
Rural Carrier Associate
United States Postal Service
02.2021 - 08.2023
- Sorts mail in delivery sequence for the assigned route.
- Receives and signs for accountable mail.
- Delivers mail to customers along a prescribed route and on a regular schedule by a vehicle; collects monies and receipts for accountable mail; picks up mail from customers' roadside boxes.
- Trained new carriers on route management and customer service, improving team efficiency by 20%.
- Returns mail collected, undeliverable mail, and submits monies and receipts to post office.
- Prepares mail for forwarding and maintains records of change of address information.
Service Advisor/Writer
West Hills Ford Mazda
08.2020 - 01.2021
- List customer concerns and ask additional questions to diagnose current problems.
- Update customer records in system with latest mileage, service, and repair information.
- Develop and write up repair estimates and keep customers informed of changes.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
Stock Clerk/Sales Associate
Walmart
03.2020 - 04.2020
- Efficiently stocked average of 500 products per shift, ensuring shelves were fully replenished and organized for optimal customer experience.
- Reduced inventory discrepancies by 20% through diligent stock tracking and timely reporting of stock shortages.
- Successfully executed nightly store resets, improving overall presentation and increasing customer satisfaction scores by 15%.
Motor Sergeant
U.S. Army
10.2016 - 05.2019
- Supervised a maintenance and repair section consisting of 15 technicians and two dispatchers.
- Created, input and oversaw preventative and annual maintenance for over 1200 pieces of equipment sustaining a 98 percent readiness rate.
- Updated and ran maintenance record filing system assuring all maintenance was completed on schedule.
- Managed on hand parts inventory and conducted stock control analysis.
- Assisted in the planning and preparation of equipment for international shipment.
Maintenance Control Supervisor
U.S. Army
11.2013 - 10.2016
- Supervised a maintenance and repair team consisting of 30 technicians and six dispatchers.
- Managed the daily maintenance schedule for over 2000 pieces of equipment.
- Managed the processing of over 400 work orders and part requests every month.
- Conducted 10 quarterly operations and readiness inspections.
- Facilitated monthly Equal Opportunity and Master Resiliency training for 120 personnel.
Maintenance Supervisor
U.S. Army
03.2010 - 11.2013
- Supervised a maintenance and repair team consisting of 29 technicians and two dispatchers.
- Managed the preventative / annual maintenance for over 3100 pieces of equipment.
- Managed the on hands parts inventory and conducted stock control analysis.
- Updated and managed the maintenance record filing system.
Education
Senior Leaders Course - Company level Leadership and Training
US Army
Fort Lee, VA10.2014
Master Resiliency Trainers Course - Resilience
US Army
Fort Bliss, TX03.2014
Equal Opportunity Leaders Course - Equal Opportunity
US Army
Fort Campbell North, KY12.2012
Advanced Leadership Course - Leadership, Training Basic Logistics Management
US Army
Fort Campbell North, KY09.2009
HAZMAT course - handling and shipping Hazardous goods
US Army
Fort Campbell North, KY05.2008
Basic Leadership Course - Basic small group leadership
US Army
Fort Campbell North, KY06.2004
High school or equivalent - General
Ichabod Crane Senior High School
Valatie, NY06.1996
Skills
- Microsoft Office
- Supply Chain (7 years)
- Driving
- Data Entry (7 years)
- Supervising Experience (10 years)
- Office Management (10 years)
- Training & Development (10 years)
- Customer Service (7 years)
- Mechanical Knowledge (10 years)
- Written and verbal communication
Certification
Driver's License
Languages
English
Native or Bilingual
Military Service
- Branch: United States Army
- Service Country: United States
- Rank: Sergeant First Class
- May 2002 to May 2019
- Branch: United States Marine Corps
- Rank: Corporal
- September 1996 to September 2000
- Amphibious Assault Vehicle Crewman
Timeline
Rural Carrier Part-Time Flexible
United States Postal Service
08.2023 - 05.2025
Rural Carrier Associate
United States Postal Service
02.2021 - 08.2023
Service Advisor/Writer
West Hills Ford Mazda
08.2020 - 01.2021
Stock Clerk/Sales Associate
Walmart
03.2020 - 04.2020
Motor Sergeant
U.S. Army
10.2016 - 05.2019
Maintenance Control Supervisor
U.S. Army
11.2013 - 10.2016
Maintenance Supervisor
U.S. Army
03.2010 - 11.2013
Master Resiliency Trainers Course - Resilience
US Army
Equal Opportunity Leaders Course - Equal Opportunity
US Army
Advanced Leadership Course - Leadership, Training Basic Logistics Management
US Army
HAZMAT course - handling and shipping Hazardous goods
US Army
Basic Leadership Course - Basic small group leadership
US Army
High school or equivalent - General
Ichabod Crane Senior High School
Senior Leaders Course - Company level Leadership and Training
US Army
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