Charles Thomas
Fredericksburg,VA
Summary
Strong-willed, motivated, and diligent mathematician with strong attention to detail. Exceptional customer relation skills with significant experience in sales, as well as leading a team of individuals to perform to the best of their ability. Develops and implements short and long-term range plans necessary to improve business effectiveness and efficiency of business services and programs.
Overview
2
2
years of professional experience
Work History
Independent Contractor
Family First Food Service
Fredericksburg, VA
05.2020 - 01.2021
- Used excellent customer relations skills to efficiently and quickly sell frozen meat wholesale door-to-door
- Sold hundreds of products to satisfied customers
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Evaluated trends to understand competitive environments and assess current strategies.
- Boosted customer experiences by delivering superior customer service.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
Floor Staff
Regal Cinemas Inc
Fredericksburg, VA
06.2019 - 01.2020
- Successfully trained newer floor staff members to perform their job quickly and efficiently
- Worked with team members to productively handle any amount of customers
- Used customer relation skills to solve numerous problems on the work site.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Installation Worker
Lines Construction Inc
Gaithersburg, MD
04.2018 - 08.2018
- Would efficiently install pathways for Wi-Fi wires into office and apartment buildings
- Used customer relation skills to ensure clients were satisfied with the environment as well as to ensure a safe work site
- Would train new employees to ensure performance quality
Education
Bachelors Degree - Mathematics
Christopher Newport University
12.2022
Skills
- Decision Making
- Complex Problem Solving
- Time Management
- Microsoft Office
- Employee Training
- Advanced Math
- Leadership and Teamwork
- Calm and Professional Under Pressure
- Customer Data Confidentiality
- Issue and Complaint Resolution
- Upselling Products and Services
Timeline
Independent Contractor
Family First Food Service
05.2020 - 01.2021
Floor Staff
Regal Cinemas Inc
06.2019 - 01.2020
Installation Worker
Lines Construction Inc
04.2018 - 08.2018
Bachelors Degree - Mathematics
Christopher Newport University
Similar Profiles
Daliana C GarciaDaliana C Garcia
Intern at Family Works Family Resource Center And Food BankIntern at Family Works Family Resource Center And Food Bank
Upasona KanjiUpasona Kanji
Analyst at National Food Laboratory Kolkata- Food Safety and Standard Authority of India (Ministry of Health and Family welfare), Govt of IndiaAnalyst at National Food Laboratory Kolkata- Food Safety and Standard Authority of India (Ministry of Health and Family welfare), Govt of India
Marcus JonesMarcus Jones
Retail Sales Associate at Wegmans Family Food MarketsRetail Sales Associate at Wegmans Family Food Markets
Cris PfohlCris Pfohl
Manager, Information Technology-Network at ComcastManager, Information Technology-Network at Comcast
Bryson HigginbothamBryson Higginbotham
Security Officer at Allied Universal Security ServicesSecurity Officer at Allied Universal Security Services