Madison Love
Kirtland
Summary
Results-oriented individual with experience in customer service and operations. Proven ability to resolve inquiries efficiently while ensuring order accuracy. Eager to leverage problem-solving skills to improve service quality and drive customer loyalty.
Overview
3
3
years of professional experience
Work History
Independent Contractor
Walmart
Farmington
11.2025 - Current
- Assisted customers in selecting products and providing tailored recommendations.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Helped shop personnel complete assignments.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Owner's Assistant
Kimbo Kares Pet Houses
Kirtland
01.2025 - Current
- Assisted in coordinating pet house designs and customer requests.
- Managed inventory of materials and supplies for production.
- Communicated with customers to address inquiries and resolve issues.
- Organized schedules for deliveries and installations of pet houses.
- Supported marketing efforts through social media content creation.
- Maintained a clean and organized workspace for efficient operations.
- Documented daily activities and updates for owner review.
- Gathered and sorted data for reports and files.
Independent Contractor
Amazon
Albuquerque
01.2023 - 12.2024
- Reviewed customer requests and defined specifications to ensure order accuracy.
- Resolved inquiries efficiently to enhance customer satisfaction and loyalty.
- Optimized delivery routes using GPS navigation to guarantee timely arrivals.
- Delivered packages safely and efficiently across assigned routes.
- Assisted in loading and unloading packages to streamline delivery processes.
- Managed customer service complaints professionally, fostering trust in company services.
Education
Some College (No Degree) - Accounting
University of New Mexico
Albuquerque, NMSome College (No Degree) - Accounting
Central New Mexico Community College
Albuquerque, NMSkills
- Customer relationship management
- Order accuracy
- Issue resolution
- Route planning
- Service quality
- Problem solving
- Attention to detail
- Effective communication
- Customer satisfaction
- Decision making
- Time management
- Marketing strategies
- Scheduling and records coordination
- Client relationship building
- Social media management
- Critical thinking
- Invoicing and billing
- Microsoft Office and Apple software proficiency
- Quick learner
Timeline
Independent Contractor
Walmart
11.2025 - Current
Owner's Assistant
Kimbo Kares Pet Houses
01.2025 - Current
Independent Contractor
Amazon
01.2023 - 12.2024
Some College (No Degree) - Accounting
University of New Mexico
Some College (No Degree) - Accounting
Central New Mexico Community College