Charles Thompson
Broken Arrow,Oklahoma
Summary
Proven Manager with a track record of enhancing customer satisfaction and staff productivity at Dominoes. Expert in team leadership and customer relationship management, achieving significant improvements in service delivery. Skilled in time management and staff training, ensuring high-quality standards and workplace efficiency.
Overview
5
5
years of professional experience
Work History
Manager
Dominoes
01.2023 - 12.2024
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Taco Bueno
01.2020 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Broken Arrow Highschool
Broken ArrowSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Customer relationship management (CRM)
Timeline
Manager
Dominoes
01.2023 - 12.2024
Manager
Taco Bueno
01.2020 - 03.2022
Broken Arrow Highschool