Charles Thompson
Superstar Car Wash
Phoenix,AZ
3
years of professional experience
Results-driven Lube Technician at Superstar Car Wash, recognized for enhancing customer satisfaction through efficient oil changes and preventative maintenance. Skilled in fluid checks and tire rotations, I excel in problem-solving and building strong customer relations, ensuring vehicles operate safely and reliably. Committed to maintaining a clean, organized work environment.
Work History
Lube Technician
2 Years 9 Months- Performed oil changes, fluid top-offs, and basic maintenance inspections on customer vehicles.
- Inspected belts, hoses, tires, and filters for wear, damage, or service needs.
- Replaced oil filters, wiper blades, and other routine automotive parts accurately.
- Maintained clean, organized work bays and followed safety procedures consistently.
- Supported team workflow by moving vehicles safely and assisting with customer service needs.
- Used service tools and equipment to complete lubrication tasks efficiently.
- Communicated recommended maintenance findings clearly to service team and customers.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Greeted customers and answered questions about oil changes and other services.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Education
Associate of Science - Technical Studies
Skills
Customer service
Dependable and responsible
Problem-solving
Fluid checks
Oil changes
Tire changing and rotation
Oil change expertise
Battery replacements
Battery installation
Tools and equipment handling
Customer relations
Belt inspection
Tire rotations
Fluid replacement proficiency
Flexible schedule
Attention to detail
Automotive lift operation
Parts ordering
Relationship building
Brakes replacement
Filter replacement mastery
Fuel system maintenance
Timeline
Lube Technician
Superstar Car Wash
06.2023 - 03.2026Read More
Eastern Arizona College
Associate of Science from Technical Studies
Read More