Charles Ward
Henderson,NV
Summary
Motivated Outside Sales Representative offering 25 years of experience in cost saving products and services for B2B and B2C. Possessing talent in business development and account management, emphasizing long-term retention of key customers. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about customer development, proposal offerings, site surveying, contract negotiations, and customers overall support. Sales Manager offering more than 25 years in outside sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
13
13
years of professional experience
Work History
Corporate Sales Consultant
West Coast Water Solutions
Las Vegas, NV
08.2016 - Current
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of purchasing water filtration systems.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Prioritized tasks and projects to meet tight deadlines.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Manager
Haverty's Furniture
Pensacola , FL
08.2011 - 07.2016
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Supervised sales team of 10 sales representatives, stepping in to support team and deliver smooth sales processes for clients.
- Held weekly meetings with sales team to identify techniques to overcome sales obstacles and increase overall production.
- Developed and implemented comprehensive salesperson training program.
- Produced contracts, reports, letters, and proposals for clients.
General Manager
Search Pros
Las Vegas, NV
11.2008 - 03.2011
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring 100 seat call center personnel on management principles, industry practices, company procedures and sales strategy and growth.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
Hutchinson High School
Hutchinson, KS05.1978
Skills
- Public and Media Relations
- Sales Presentation
- Sales and Marketing Methods
- Consultative Sales Techniques
- Customer Implementation
- Personnel Management
- Client Invoicing
- Customer Service and Assistance
- Servicing Accounts
Accomplishments
Military Service : US Navy 4 years duty
Hobbies: Senior Softball World Champion
Timeline
Corporate Sales Consultant
West Coast Water Solutions
08.2016 - Current
Sales Manager
Haverty's Furniture
08.2011 - 07.2016
General Manager
Search Pros
11.2008 - 03.2011
Hutchinson High School
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