Roberto Balandran
Santa Rosa,CA
Summary
Adept Project Manager with a proven track record at West Coast Fire and Water, showcasing expertise in schedule management and advanced problem-solving. Elevated client satisfaction and team productivity by implementing efficient workflows and exceeding project deadlines. Mastered risk management and conflict resolution, ensuring high-quality deliverables and workplace safety.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Project Manager
West Coast Fire and Water
09.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Achieved project deadlines by coordinating with contractors to manage performance.
Supervisor
American Technologies Inc.
03.2020 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Solicited customer feedback to identify and improve on areas of weakness.
Education
No Degree - Fire Science
Santa Rosa Junior College
Santa Rosa, CA2026
High School Diploma -
Piner High School
Santa Rosa, CA06.2017
Skills
- Project tracking
- Schedule Management
- Client Relations
- Customer Relations
- Work flow planning
- Advanced problem solving
- Budgeting and forecasting
- Risk Management
- Document Management
- Scope Management
- Conflict Management
Certification
- EMT - Certified Emergency Medical Technician
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Project Manager
West Coast Fire and Water
09.2023 - Current
Supervisor
American Technologies Inc.
03.2020 - 08.2023
No Degree - Fire Science
Santa Rosa Junior College
High School Diploma -
Piner High School
- EMT - Certified Emergency Medical Technician
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