Charles Washburn
Mineral Point,WI
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Walmart through meticulous order fulfillment and quality control. Demonstrates exceptional patience and empathy, alongside product inspection skills, ensuring high-quality service. Achieved notable efficiency in maintaining cleanliness and organization across various roles, with a focus on achieving and exceeding service expectations.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
04.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
Dishwasher/ Odds and Ends
Pizza Hut
07.2022 - 04.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Dishwasher
Popolo's Pizza
02.2021 - 07.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Housekeeper
House on the Rock Inn
01.2020 - 06.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma -
Dodgeville
Dodgeville, WI06.2024
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Quality control
- Product inspection
Timeline
Online Personal Shopper
Walmart
04.2023 - Current
Dishwasher/ Odds and Ends
Pizza Hut
07.2022 - 04.2023
Dishwasher
Popolo's Pizza
02.2021 - 07.2022
Housekeeper
House on the Rock Inn
01.2020 - 06.2021
High School Diploma -
Dodgeville
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