Summary
Overview
Work History
Education
Skills
Timeline
Generic
Charles Will

Charles Will

Sarasota

Summary

Dedicated operations leader known for enhancing project outcomes through effective documentation and reporting. Proven ability to build strong client relationships and streamline processes for improved efficiency and cost-effectiveness.

Overview

6
6
years of professional experience

Work History

Owner/Operator

CRW Contracting Llc
Lake City, FL
08.2024 - 11.2025
  • Managed daily operations to ensure project timelines and client satisfaction.
  • Coordinated scheduling and logistics for multiple simultaneous construction projects.
  • Implemented quality control processes to enhance project outcomes and reduce rework.
  • Trained subcontractors on safety protocols and operational best practices.
  • Developed strong relationships with clients to secure repeat business and referrals.
  • Oversaw procurement of materials, optimizing costs without compromising quality.
  • Evaluated project performance, identifying areas for efficiency improvements.
  • Maintained compliance with local regulations and industry standards throughout projects.
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.

Lead Roof Build Technician

Homes Of Merit
Lake City, FL
01.2022 - 08.2024
  • Operated and maintained tools for assembly of manufactured homes.
  • Conducted quality inspections to ensure adherence to safety standards.
  • Collaborated with team members to streamline production processes.
  • Assisted in training new technicians on assembly procedures and safety protocols.
  • Monitored inventory levels and reported discrepancies to management.
  • Implemented process improvements that reduced production time and increased efficiency.
  • Led troubleshooting efforts for equipment malfunctions, minimizing downtime.
  • Developed standard operating procedures for maintenance tasks and workflow optimization.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Liaised with internal departments to optimize productivity and efficiency.

Wastewater Treatment Plant Operator

State Of Florida
Okaloosa, FL
03.2020 - 03.2022
  • Operated and monitored wastewater treatment processes to ensure compliance with environmental regulations.
  • Conducted routine maintenance and troubleshooting of treatment equipment to optimize performance.
  • Collected and analyzed water quality samples for laboratory testing to maintain operational standards.
  • Collaborated with team members to implement process improvements that enhanced system efficiency.
  • Managed chemical inventory levels, liaising with suppliers to maintain adequate stock for uninterrupted plant operations.
  • Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
  • Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
  • Maintained regulatory compliance with state and federal environmental guidelines through diligent monitoring and reporting of plant operations.
  • Conducted routine sampling of drinking water and public water following standard operating procedures.
  • Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by [State].
  • Conducted routine laboratory tests to monitor water quality parameters, adjusting treatment processes accordingly for optimal results.
  • Ensured proper handling of biosolids produced from treatment processes, coordinating with disposal facilities for appropriate transportation and disposal methods.
  • Prepared detailed reports documenting daily operations data, trend analysis, and recommendations for continuous improvement opportunities within the facility.
  • Adjusted water treatment levels to correct below-standard variances
  • Collaborated with engineers to design and implement effective solutions for process improvements, resulting in increased plant performance.
  • Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
  • Operated equipment such as front-end loaders, forklifts, and slakers regularly.
  • Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
  • Adhered to EPA and OSHA regulations.

Education

High School Diploma -

Amherst Central High
Amherst, NY
09-1991

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Timeline

Owner/Operator

CRW Contracting Llc
08.2024 - 11.2025

Lead Roof Build Technician

Homes Of Merit
01.2022 - 08.2024

Wastewater Treatment Plant Operator

State Of Florida
03.2020 - 03.2022

High School Diploma -

Amherst Central High