Summary
Overview
Work History
Education
Timeline
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Charles Wise

Jacksonville,FL

Summary

Experienced bartender with strong customer service skills and an extensive background in restaurant, bar, catering and event serving. Strong history of exceptional service in both fast-paced and high-class establishments. Substantial knowledge of beer, wine, and mixology, with a passion to engage with the customer.

Overview

3
3
years of professional experience

Work History

Event Bartender

Added Touch Catering
01.2023 - 05.2023
  • Traveled around the Atlanta Area to prepare for events (weddings, parties, art showings, etc) by setting up bar, stocking supplies and arranging tables
  • Adhered to state laws regarding alcoholic beverage services and customer regulations
  • Provided an engaging and entertaining environment by responding to guest questions and requests with friendly and knowledgeable service
  • Crafted up-scale mixed drinks for guests



Bartender

Rock N' Taco
08.2021 - 12.2022
  • Served very high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Management Trainee

Enterprise Rent-A-Car
05.2021 - 09.2021


  • Handled day-to-day customer or client questions via telephone, email, and in-person
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Analyzed customer feedback to identify areas for improvement, and make the customers experience more satisfying

Bartender/Server

Gnats Landing
05.2020 - 07.2021
  • Handled high volumes of customers on a weekly basis, both as a server and bartender
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Cultivated strong customer service skills during my time with the customers

Education

BBA - Marketing

Georgia Southern University
Statesboro, GA
05.2024

Timeline

Event Bartender

Added Touch Catering
01.2023 - 05.2023

Bartender

Rock N' Taco
08.2021 - 12.2022

Management Trainee

Enterprise Rent-A-Car
05.2021 - 09.2021

Bartender/Server

Gnats Landing
05.2020 - 07.2021

BBA - Marketing

Georgia Southern University

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