Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Charles Worell

Grayslake,IL

Summary

Dedicated Collection Customer Service Representative with proven skills in customer assistance and collection software. Committed to delivering exceptional support and managing account inquiries effectively.

Overview

2
2
years of professional experience

Work History

Collection Customer Service Representative

Blittandgaines
Vernon Hills, Illinois
09.2024 - 07.2025
  • Assisted customers with inquiries regarding account balances and payment options.
  • Utilized collection software to track customer payments and overdue accounts.

Collection Customer Service Representative

Abbott
North Chicago, Illinois
10.2023 - 07.2024
  • Managed customer inquiries regarding account balances and payment options.
  • Assisted customers with payment arrangements and collection disputes.

Customer Service Representative

LTD Commodities
Lincolnshire, Illinois
02.2023 - 08.2023
  • Managed customer complaints through effective problem-solving techniques.
  • Assisted customers with product inquiries and order status updates.

Education

Associate of Arts - Communications

Kendall College
IL
06-1986

Skills

  • Collection software
  • Account management
  • Data entry
  • Customer relationship management

Custom

Great Communication skills, experence in Tead Lead in showing my team members how to be more successfull in their daily functions, also able to apply my knowledge and skills to get postive results for company/organization i am a part of.

Timeline

Collection Customer Service Representative

Blittandgaines
09.2024 - 07.2025

Collection Customer Service Representative

Abbott
10.2023 - 07.2024

Customer Service Representative

LTD Commodities
02.2023 - 08.2023

Associate of Arts - Communications

Kendall College

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