Charles Workman
Summary
Dynamic Remote Lead Field Service Foreman at Parkline Inc, Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Remote Lead Field Service Foreman
Parkline / Nvent Inc.
05.2018 - Current
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Scheduled and oversaw maintenance, repair and installation activities
- Utilized proper tools and materials to adhere to safety guidelines.
Transporter
US Cargo
07.2012 - 05.2017
- Transported goods between facilities and customer locations
- Maintained logs of deliveries and vehicle usage
- Inspected vehicles regular for safety compliance and operational readiness
- Followed established routes to ensure timely deliveries and pick ups
- Adhered to safety protocols during deliveries
- Managed inventory control of freight being transported according to established procedures
- Flexibility and adaptability in responding to unexpected changes in schedules and routes.
Skills
- Scheduling coordination
- Location auditing
- Client relationships
- Health and safety compliance
- Equipment and tool maintenance
- Field operations
- Building applications
- OSHA regulations and compliance
- Materials coordination
- Task prioritization
- Subcontractor supervision
- Project management
Certification
- First Aid Training - Adult, Children, Infant
- Basic Life Support, AED
- OSHA 30 General Industrial
- JLG, SkyTrak Operator
- ASME/ANSI B56.6 Class 7
(Rough Terrain and Forklift)
- ASME/ANSI B56.1 Class 1-5
(Warehouse Forklift)
- ANSI A92.3, A92.5, A92.6, AWP
(Ariel Platform Operator-manually propelled,
boom, and scissor)
- Fall Protection Certified
Timeline
Remote Lead Field Service Foreman
Parkline / Nvent Inc.
05.2018 - Current
Transporter
US Cargo
07.2012 - 05.2017