CHARLES W. PATTERSON III
Linkedin.com/in/charles-patterson-iii
Summary
Proven Project Manager with a track record of prioritizing and executing multiple projects to align with organizational goals. Excelled in fostering team cohesion and collaborative problem-solving, while ensuring material quality and timely delivery. Recognized for outstanding performance with awards, demonstrating critical thinking and hands-on training skills. History of relationship development, high customer satisfaction, and focused discipline in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Project Manager
West Coast Automation
07.2024 - 10.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration, and presented weekly updates to senior management.
- Mitigated risk by performing cost and time analysis on project bids, to ensure proper project execution within scope.
- Developed ongoing relationships with vendors to ensure material quality, availability, and timely delivery to project sites.
Clinical Liaison
KPC Promise Hospital of Phoenix
08.2022 - 10.2024
- Provided safe and compliant transitions of patients from hospitals to long-term acute care, while fostering a positive experience to promote optimal patient health.
- Served as primary contact between patient’s family, case managers, physicians, nurses, and insurance companies to ensure seamless transitions.
- Marketed company services to appropriate hospitals, and further developed relationships fostering trust with key hospital personnel.
- Responsible for research, patient/family education, and ultimate placement of patients for highest and best possible care of each patient’s unique needs.
Auto Glass Installation Technician
Safelite Autoglass
09.2020 - 08.2022
- Installed vehicle glass components while delivering excellent customer service in a clean and timely fashion.
- Entrusted to facilitate the training of numerous new hires.
- Performed marketing and outreach functions with an emphasis of up-selling on a range of products offered.
- Earned two distinct awards within the first 12 months of employment.
Emergency Medical Technician
American Medical Response
02.2018 - 09.2020
- Administered exceptional pre-hospital medical care to ensure maximum potential patient survivability.
- Strategized with local fire departments and other emergency medical services to determine best possible outcomes for each patient.
- Transported patients safely from emergency situations to the closest and most appropriate hospital.
- Served as the primary ambulance driver.
- Mentored recently onboarded EMT's in actual field settings.
- Earned two distinct awards within 24 months of employment.
Education
Certificate - Emergency Medical Technology/Technician
Glendale Community College
01-2018
Associate of Arts - General Studies
Coconino County Community College
01-2017
Skills
- Direct Marketing
- Team Cohesion
- Collaborative Problem Solving
- Patient-Focused Care
- Hands-on Training
- Navigating High-Pressure Scenarios
- Critical Thinking
- Decision-Making
Honors & Awards
• Cardiac Arrest Save - American Medical Response - Feb 2019
• Cardiac Arrest Save - American Medical Response - Aug 2019
• Highest Customer Satisfaction Percentage – Safelite Autoglass - Jan 2021
• Rookie of the year – Safelite Autoglass - Jan 2021
Timeline
Project Manager
West Coast Automation
07.2024 - 10.2024
Clinical Liaison
KPC Promise Hospital of Phoenix
08.2022 - 10.2024
Auto Glass Installation Technician
Safelite Autoglass
09.2020 - 08.2022
Emergency Medical Technician
American Medical Response
02.2018 - 09.2020
Certificate - Emergency Medical Technology/Technician
Glendale Community College
Associate of Arts - General Studies
Coconino County Community College
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