Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Zheng

Columbus

Summary

Dynamic and results-driven professional with strong leadership experience at China Garden, excelling in customer service and problem-solving. Bilingual and tech-savvy, I consistently ensured timely and accurate deliveries at Instacart and Doordash, enhancing customer satisfaction and loyalty. Proven ability to communicate effectively and lead teams to success.

Overview

3
3
years of professional experience

Work History

Manager

China Garden
Adrian
06.2023 - Current
  • Address customer questions and concerns
  • Work together with other employees to put out food customers would be satisfied with
  • Lead co workers to push out food that is cooked safely , and properly

Delivery Driver

Instacart
04.2023 - Current
  • Ensure none of the customers grocery's are damaged
  • Ensure the groceries are in proper order
  • Ensure that I find the products that the customers want, and also tell them if I am unable to or if the product is sold out

Delivery Driver

Doordash
02.2023 - Current
  • Made sure to be on time with the customer's order
  • Made sure to not get the customers order wrong
  • Ensure food is delivered on time and the food is in good condition

Education

Bachelor's - Accounting And Finance

The Ohio State University
Columbus, OH
05.2027

Skills

  • Bilingual
  • Customer service
  • Communication skills
  • Problem solving
  • Strong leadership
  • Good listener
  • Good with technology

Timeline

Manager

China Garden
06.2023 - Current

Delivery Driver

Instacart
04.2023 - Current

Delivery Driver

Doordash
02.2023 - Current

Bachelor's - Accounting And Finance

The Ohio State University

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